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Telecommunications Customer Service Representative

4 weeks ago

Columbia, Maryland, United States START ASAP Full time

We are seeking a highly motivated and customer-focused Telecommunications Customer Service Representative to join our team. As a Telecommunications Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, answering their questions, and helping them with their telecommunications needs.

We offer a comprehensive training program that will equip you with the skills and knowledge needed to succeed in this role. You will learn about all telecommunications client product knowledge, how to answer customer questions, the sales cycle, and how to complete customer sales. You will also develop your personal development habits, communication skills, and coaching and training abilities.

We are a dynamic and growing company that values our employees and offers opportunities for advancement. If you are looking for a challenging and rewarding career in customer service, we encourage you to apply.

  • Provide exceptional customer service to clients
  • Answer customer questions and resolve issues
  • Learn about telecommunications client product knowledge
  • Develop personal development habits
  • Improve communication skills
  • Coach and train others
  • Learn about sales cycle and customer sales