Customer Service Representative

4 weeks ago


Columbia, Maryland, United States Vector Security, Inc. Full time
Job Overview

We are seeking a skilled Customer Service Representative to join our team at Vector Security, Inc. As a key member of our customer-facing team, you will be responsible for providing exceptional service and support to our customers.

Key Responsibilities:

  • Provide real-time service and technical support to customers via phone, email, and other communication channels.
  • Schedule service appointments and coordinate with technicians to ensure timely and efficient service delivery.
  • Collaborate with management to identify areas for improvement and implement process changes to enhance the customer experience.
  • Troubleshoot and resolve customer complaints in a professional and courteous manner.

Requirements:

  • High school diploma or equivalent required.
  • 1-2 years of customer service experience preferred.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Technical aptitude and proficiency in Microsoft Office.

What We Offer:

  • Competitive hourly rate ($18.00 - $21.00).
  • Medical, dental, and vision coverage.
  • Company-paid life and AD&D insurance.
  • FSA/HSA available.
  • 401k retirement savings plan.
  • Paid time off for vacation, sick days, and floating holidays.
  • Tuition reimbursement.
  • Employee Assistance Program (EAP).

About Us:

Vector Security, Inc. is a leading security integrator with over 50 years of experience providing innovative security and smart automation solutions to homes and businesses. Our purpose is to make our world more secure, connected, and empowered, one customer at a time.

Our Values:

  • Win as a team.
  • Do the right thing.
  • Make a difference every day.
  • Get it done.
  • Think big.


  • Columbia, Maryland, United States Service Experts Full time

    Customer Service RepresentativeAt Service Experts, we're looking for a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for handling customer inquiries, resolving issues, and providing exceptional customer service.Key Responsibilities:Answer incoming phone calls from customers and assist...


  • Columbia, Maryland, United States Service Experts Full time

    Job Title: Customer Service SpecialistAt Service Experts, we are seeking a highly skilled and customer-focused Customer Service Specialist to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their inquiries and concerns in a timely and professional manner.Key...


  • Columbia, Maryland, United States NASA Federal Credit Union Full time

    Customer Service RepresentativeAt NASA Federal Credit Union, we are seeking a skilled Customer Service Representative to join our team. As a key member of our branch staff, you will be responsible for delivering exceptional customer service to our members, promoting and selling our products and services, and providing solutions to meet their financial...


  • Columbia, Maryland, United States State Farm Insurance Full time

    Job Summary:As a Customer Service Representative at State Farm Insurance, you will be responsible for providing exceptional customer service and support. Your primary goal will be to assist customers with their insurance needs, ensuring that they receive accurate and timely information regarding our products and services.Key Responsibilities:Process policy...


  • Columbia, Maryland, United States The Heico Companies Full time

    Job Summary: We are seeking a highly skilled Customer Service Representative to join our team at The Heico Companies. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional...


  • Columbia, Maryland, United States Lowe's Full time

    Job SummaryAs a Customer Service Representative at Lowe's, you will play a critical role in delivering exceptional customer experiences. Your primary responsibility will be to provide top-notch customer service, ensuring that customers receive the assistance they need to complete their home improvement projects.Key ResponsibilitiesProvide friendly and...


  • Columbia, Maryland, United States Lowe's Full time

    About the RoleWe are seeking a highly motivated and customer-focused Customer Service Associate to join our team at Lowe's. As a key member of our sales floor team, you will be responsible for delivering exceptional customer service, ensuring a positive shopping experience, and meeting sales goals.Key ResponsibilitiesProvide exceptional customer service,...


  • Columbia, Maryland, United States Raising Cane's Chicken Fingers Full time

    Customer Service Associate RoleAt Raising Cane's Chicken Fingers, we're looking for a skilled Customer Service Associate to join our team. As a key member of our customer experience team, you'll be responsible for providing exceptional service to our guests.Key Responsibilities:Provide top-notch customer service to ensure a positive experience for our...


  • Columbia, Maryland, United States Giant Food Full time

    Job Summary:As a Service Clerk at Giant Food, you will play a vital role in ensuring our stores run smoothly and efficiently. Your primary responsibility will be to maintain a clean and organized store environment, including stocking shelves, creating displays, and keeping the sales floor tidy. You will also be responsible for providing excellent customer...


  • Columbia, Maryland, United States Safeway Full time

    About the Role:Safeway is seeking a highly motivated and customer-focused individual to join our team as a Retail Sales and Store Support Associate. As a key member of our store team, you will be responsible for providing exceptional customer service, assisting customers with their shopping needs, and maintaining a clean and organized store environment.Key...


  • Columbia, Maryland, United States Giant Food Full time

    About GiantGiant is a leading grocery store chain in the Baltimore-Washington area, serving over 2 million customers weekly with annual sales exceeding $5 billion.Job SummaryWe are seeking a highly motivated and customer-focused Service Clerk to join our team. As a Service Clerk, you will be responsible for providing exceptional customer service, maintaining...


  • Columbia, Maryland, United States Papa John's Pizza Full time

    Job DetailsCategory: Restaurant Team MemberEmployment Type: Part timeAre you passionate about delivering exceptional customer experiences? Do you enjoy working in a fast-paced environment and collaborating with a team to achieve common goals?Key Responsibilities:Provide top-notch customer service to ensure customer satisfaction and loyalty.Work effectively...


  • Columbia, Maryland, United States Walmart Full time

    Job OverviewAs a Front End Service Associate at Walmart, you will be focused on providing exceptional customer service and ensuring compliance with company policies. Your responsibilities will include greeting and thanking customers, processing returns and refunds, and handling financial transactions. You will also be expected to assist customers with their...


  • Columbia, Maryland, United States Pollo Campero Full time

    Overview: At Pollo Campero, we're committed to delivering an unforgettable experience for our customers. As a Front of House Team Member, you'll play a vital role in making that happen. Responsibilities: \u2022 Welcome new and repeat guests with a smile \u2022 Be knowledgeable about our menu to make meal suggestions and answer questions \u2022 Verify each...


  • Columbia, Maryland, United States Everon Full time

    Company Overview:At Everon, we believe that our people make the difference for our organization, customers, and communities. Everon has over 100 locations, a deep national presence, and a comprehensive portfolio of solutions and services. This allows our employees to have opportunities for career advancement and growth. For more information, visit...


  • Columbia, Maryland, United States Goldfish Swim School - Columbia Full time

    Job DescriptionAt Goldfish Swim School - Columbia, we're seeking a talented Customer Experience Representative to join our team. As a key member of our front desk team, you'll be responsible for delivering exceptional customer service to our families and ensuring a seamless experience for our students.Key Responsibilities:Manage front desk tasks, including...


  • Columbia, Maryland, United States Carrie Skinner - State Farm Agent Full time

    Job OverviewAs a Customer Service Representative for Carrie Skinner - State Farm Agent, you will play a vital role in building strong relationships with customers and providing them with exceptional service. This position is ideal for individuals who are passionate about working with the public and have a strong desire to succeed in a fast-paced...


  • Columbia, Maryland, United States Juan Claros - State Farm Agent Full time

    Job DescriptionAs a Customer Service Representative for Juan Claros - State Farm Agent, you will play a vital role in helping our business grow through value-based conversations and remarkable customer experiences.Responsibilities:Establish and maintain strong customer relationships, providing prompt and accurate service as needed.Use a customer-focused...


  • Columbia, Maryland, United States Extended Stay Full time

    As a Guest Services Representative at Extended Stay, you will be responsible for providing exceptional customer service to our guests. Your duties will include assisting guests at all times, responding to their requests, and providing reasonable accommodations. You will also be responsible for processing reservations, registration, and departures, as well as...


  • Columbia, Maryland, United States Service Experts Full time

    Service Experts HVAC Service Technician Job DescriptionAt Service Experts, we're looking for a skilled and detail-oriented HVAC Service Technician to join our team. As a Service Technician, you'll be responsible for performing diagnostic and service work on residential and light commercial HVAC equipment and accessories.Key Responsibilities:Perform...