Customer Service Representative
4 weeks ago
Job Summary: We are seeking a highly skilled Customer Service Representative to join our team at The Heico Companies. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients.
Key Responsibilities:
- Respond to customer inquiries and resolve issues in a timely and professional manner
- Process customer orders and requests accurately and efficiently
- Provide product information and recommendations to customers
- Collaborate with internal teams to ensure seamless order fulfillment
- Continuously improve customer satisfaction and loyalty
Requirements:
- 1+ year of customer service experience
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment
- Strong product knowledge and sales skills
- Proficiency in Microsoft Office and ERP software
What We Offer:
- A competitive salary and benefits package
- Opportunities for career growth and development
- A dynamic and supportive work environment
- Recognition and rewards for outstanding performance
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