Customer Service Representative

1 week ago


Columbia, Maryland, United States The Heico Companies Full time

Job Summary: We are seeking a highly skilled Customer Service Representative to join our team at The Heico Companies. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Process customer orders and requests accurately and efficiently
  • Provide product information and recommendations to customers
  • Collaborate with internal teams to ensure seamless order fulfillment
  • Continuously improve customer satisfaction and loyalty

Requirements:

  • 1+ year of customer service experience
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Strong product knowledge and sales skills
  • Proficiency in Microsoft Office and ERP software

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career growth and development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance


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