Customer Service Representative
3 days ago
Customer Service Representative
At NASA Federal Credit Union, we are seeking a skilled Customer Service Representative to join our team. As a key member of our branch staff, you will be responsible for delivering exceptional customer service to our members, promoting and selling our products and services, and providing solutions to meet their financial needs.
Key Responsibilities:
- Empathize with members and provide solutions to make it easy for them to acquire and effectively use our products and services.
- Identify member needs and provide solutions on products that meet their needs and facilitate their financial security.
- Respond to member inquiries regarding the operation of accounts, interest rates on savings and loan products, account discrepancies, credit, debit, and ATM cards, and loan applications.
- Process a variety of financial transactions on member accounts, including deposits, withdrawals, funds transfers, loan payments, check orders, share certificates, ACH/payroll/direct deposit, direct transfers, and stop payment set up and changes.
- Handle complex member situations, such as deceased members, guardianships, and representative payee accounts.
- Handle consumer loan application processing, document collection, and disbursements.
- Advise members regarding available insurance protection, including life, disability, and gap insurance.
- Support the Call Center queues, including phone and email.
Requirements:
- High school diploma or general education degree (GED).
- Minimum of one year of customer service experience with cash handling or bank/credit union/financial call center knowledge/experience with financial products.
- Cash handling experience required.
We Offer:
- Competitive hourly compensation: $21 - $27.50 (based on experience).
- 401(k) match to 6% of earnings - immediate enrollment and 100% vesting.
- Life insurance - no cost.
- Employee Assistance Program - no cost.
- Paid vacation.
- Paid sick time.
- Paid holidays.
- Flexible Spending Account.
-
Customer Service Representative
1 week ago
Columbia, Maryland, United States Service Experts Full timeCustomer Service RepresentativeAt Service Experts, we're looking for a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for handling customer inquiries, resolving issues, and providing exceptional customer service.Key Responsibilities:Answer incoming phone calls from customers and assist...
-
Customer Service Representative
2 weeks ago
Columbia, Maryland, United States Service Experts Full timeCustomer Service Specialist Job DescriptionJob Summary: We are seeking a highly skilled and customer-focused Customer Service Specialist to join our team at Service Experts. As a Customer Service Specialist, you will be responsible for providing exceptional customer service, resolving customer issues, and ensuring customer satisfaction.Key...
-
Customer Service Representative
2 weeks ago
Columbia, Maryland, United States Service Experts Full timeJob Title: Customer Service SpecialistAt Service Experts, we are seeking a highly skilled and customer-focused Customer Service Specialist to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their inquiries and concerns in a timely and professional manner.Key...
-
Customer Service Representative
4 weeks ago
Columbia, Maryland, United States Vector Security, Inc. Full timeJob Title: Customer Service RepresentativeWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Vector Security, Inc.About the Role:As a Customer Service Representative, you will be the primary point of contact for our customers, providing exceptional service and support to ensure their satisfaction and...
-
Customer Service Representative
2 weeks ago
Columbia, Maryland, United States BA Manufacturing Corporation Full timeJob SummaryWe are seeking a highly skilled Customer Service Representative to join our team at B/A Manufacturing Corporation. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our valued customers.Key ResponsibilitiesRespond to customer inquiries and resolve issues in a timely and...
-
Customer Service Representative
1 week ago
Columbia, Maryland, United States State Farm Insurance Full timeJob Summary:As a Customer Service Representative at State Farm Insurance, you will be responsible for providing exceptional customer service and support. Your primary goal will be to assist customers with their insurance needs, ensuring that they receive accurate and timely information regarding our products and services.Key Responsibilities:Process policy...
-
Customer Service Representative
4 weeks ago
Columbia, Maryland, United States BA Products Co. Full timeJob SummaryWe are seeking a highly skilled and customer-focused Customer Service Representative to join our team at B/A Products Co. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving issues, and ensuring their complete satisfaction.Key ResponsibilitiesRespond to customer...
-
Customer Service Representative
1 week ago
Columbia, Maryland, United States The Heico Companies Full timeJob Summary: We are seeking a highly skilled Customer Service Representative to join our team at The Heico Companies. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional...
-
Columbia, Maryland, United States START ASAP Full timeWe are seeking a highly motivated and customer-focused Telecommunications Customer Service Representative to join our team. As a Telecommunications Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, answering their questions, and helping them with their telecommunications needs.We offer a...
-
Customer Service Representative
1 week ago
Columbia, Maryland, United States Lowe's Full timeJob SummaryAs a Customer Service Representative at Lowe's, you will play a critical role in delivering exceptional customer experiences. Your primary responsibility will be to provide top-notch customer service, ensuring that customers receive the assistance they need to complete their home improvement projects.Key ResponsibilitiesProvide friendly and...
-
Customer Service Representative
1 week ago
Columbia, Maryland, United States Vector Security, Inc. Full timeJob OverviewWe are seeking a skilled Customer Service Representative to join our team at Vector Security, Inc. As a key member of our customer-facing team, you will be responsible for providing exceptional service and support to our customers.Key Responsibilities:Provide real-time service and technical support to customers via phone, email, and other...
-
Customer Service Representative
2 weeks ago
Columbia, Maryland, United States Giant Food Full timeJob SummaryWe are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at Giant Food. As a key member of our retail store team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and supporting the sales floor operations.Key Responsibilities*...
-
Customer Service Representative
1 week ago
Columbia, Maryland, United States Giant Food Full timeJob SummaryAs a Customer Service Representative at Giant Food, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers. You will be the face of our company, and your role will be to create a welcoming and friendly atmosphere in our store.Key ResponsibilitiesRestock and organize shelves...
-
Customer Service Representative
1 week ago
Columbia, Maryland, United States Ambu Full timeJob Title: Customer Service Representative Reports To: Sales Support Manager Location: Columbia, MD As a member of our customer services team, you will be part of a dynamic, and supportive team that has made it our mission to provide innovative solutions that improve patient care. Key Responsibilities: Handle incoming requests from customers as the first...
-
Columbia, Maryland, United States Start ASAP Full timeGrow Your Career with Our Telecommunications TeamWe're seeking a motivated and customer-focused Telecommunications Customer Service Representative to join our team. As a key member of our team, you'll have the opportunity to develop your skills and knowledge in telecommunications client product knowledge, sales cycles, and personal development habits.Key...
-
Customer Service Representative
2 weeks ago
Columbia, Maryland, United States Savers | Value Village Full timeAbout UsSavers | Value Village is a leading thrift operator with a mission to champion reuse and inspire a future where secondhand is second nature.Job SummaryWe are seeking a Customer Service Associate to create an awesome experience for our customers, donors, and team members. As a Customer Service Associate, you will be the face of our brand, providing...
-
Customer Service Representative
2 weeks ago
Columbia, Maryland, United States Lowe's Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Customer Service Associate to join our team at Lowe's. As a key member of our sales floor team, you will be responsible for delivering exceptional customer service, ensuring a positive shopping experience, and meeting sales goals.Key ResponsibilitiesProvide exceptional customer service,...
-
Customer Service Representative
3 days ago
Columbia, Maryland, United States Raising Cane's Chicken Fingers Full timeCustomer Service Associate RoleAt Raising Cane's Chicken Fingers, we're looking for a skilled Customer Service Associate to join our team. As a key member of our customer experience team, you'll be responsible for providing exceptional service to our guests.Key Responsibilities:Provide top-notch customer service to ensure a positive experience for our...
-
Customer Service Representative
2 weeks ago
Columbia, Maryland, United States Walgreens Full timeCustomer Service Associate Role at WalgreensAs a valued member of our team, you will be responsible for delivering exceptional customer experiences. Your key responsibilities will include:Providing courteous and efficient checkout service to customersRegistering sales on assigned cash registers and recommending items for saleOffering trade-up and companion...
-
Customer Service Representative
3 days ago
Columbia, Maryland, United States Giant Food Full timeJob Summary:As a Service Clerk at Giant Food, you will play a vital role in ensuring our stores run smoothly and efficiently. Your primary responsibility will be to maintain a clean and organized store environment, including stocking shelves, creating displays, and keeping the sales floor tidy. You will also be responsible for providing excellent customer...