Customer Service Representative

4 weeks ago


Columbia, Maryland, United States Service Experts Full time
Job Title: Customer Service Specialist

At Service Experts, we are seeking a highly skilled and customer-focused Customer Service Specialist to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, resolving their inquiries and concerns in a timely and professional manner.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues in a timely and professional manner.
  • Provide accurate and helpful information to customers regarding our products and services.
  • Work closely with our sales and service teams to ensure seamless customer experience.
  • Maintain accurate customer records and update account information as necessary.
  • Adhere to company policies and procedures, including CPI compliance regulations.

Requirements:

  • High school diploma or equivalent required.
  • 1 year of experience in customer service or a related field.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a fast-paced environment and prioritize tasks accordingly.
  • Knowledge of the HVAC/Refrigeration industry is an asset.

What We Offer:

  • Competitive pay and incentive opportunities.
  • Paid time off and company holiday pay.
  • Medical, dental, and vision insurance programs.
  • 401(k) retirement savings plan with company matching contributions.
  • Life insurance and short-term/long-term disability insurance options.
  • Supplemental benefit programs, including legal advice and pet insurance.
  • World-class training opportunities through our Experts University.
  • Career development opportunities.

Why Join Service Experts?

We believe in doing what is right for our customers and our employees. We provide our employees with the training, support, and opportunity for unlimited professional growth. Join us and become an expert in customer service



  • Columbia, Maryland, United States Service Experts Full time

    Customer Service RepresentativeAt Service Experts, we're looking for a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for handling customer inquiries, resolving issues, and providing exceptional customer service.Key Responsibilities:Answer incoming phone calls from customers and assist...


  • Columbia, Maryland, United States NASA Federal Credit Union Full time

    Customer Service RepresentativeAt NASA Federal Credit Union, we are seeking a skilled Customer Service Representative to join our team. As a key member of our branch staff, you will be responsible for delivering exceptional customer service to our members, promoting and selling our products and services, and providing solutions to meet their financial...


  • Columbia, Maryland, United States BA Manufacturing Corporation Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at B/A Manufacturing Corporation. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our valued customers.Key ResponsibilitiesRespond to customer inquiries and resolve issues in a timely and...


  • Columbia, Maryland, United States State Farm Insurance Full time

    Job Summary:As a Customer Service Representative at State Farm Insurance, you will be responsible for providing exceptional customer service and support. Your primary goal will be to assist customers with their insurance needs, ensuring that they receive accurate and timely information regarding our products and services.Key Responsibilities:Process policy...


  • Columbia, Maryland, United States The Heico Companies Full time

    Job Summary: We are seeking a highly skilled Customer Service Representative to join our team at The Heico Companies. As a key member of our customer-facing team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Respond to customer inquiries and resolve issues in a timely and professional...


  • Columbia, Maryland, United States START ASAP Full time

    We are seeking a highly motivated and customer-focused Telecommunications Customer Service Representative to join our team. As a Telecommunications Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, answering their questions, and helping them with their telecommunications needs.We offer a...


  • Columbia, Maryland, United States Lowe's Full time

    Job SummaryAs a Customer Service Representative at Lowe's, you will play a critical role in delivering exceptional customer experiences. Your primary responsibility will be to provide top-notch customer service, ensuring that customers receive the assistance they need to complete their home improvement projects.Key ResponsibilitiesProvide friendly and...


  • Columbia, Maryland, United States Vector Security, Inc. Full time

    Job OverviewWe are seeking a skilled Customer Service Representative to join our team at Vector Security, Inc. As a key member of our customer-facing team, you will be responsible for providing exceptional service and support to our customers.Key Responsibilities:Provide real-time service and technical support to customers via phone, email, and other...


  • Columbia, Maryland, United States Giant Food Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Customer Service Representative to join our team at Giant Food. As a key member of our retail store team, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and supporting the sales floor operations.Key Responsibilities*...


  • Columbia, Maryland, United States Giant Food Full time

    Job SummaryAs a Customer Service Representative at Giant Food, you will be responsible for providing exceptional customer service and ensuring a positive shopping experience for our customers. You will be the face of our company, and your role will be to create a welcoming and friendly atmosphere in our store.Key ResponsibilitiesRestock and organize shelves...


  • Columbia, Maryland, United States Ambu Full time

    Job Title: Customer Service Representative Reports To: Sales Support Manager Location: Columbia, MD As a member of our customer services team, you will be part of a dynamic, and supportive team that has made it our mission to provide innovative solutions that improve patient care. Key Responsibilities: Handle incoming requests from customers as the first...


  • Columbia, Maryland, United States Lowe's Full time

    About the RoleWe are seeking a highly motivated and customer-focused Customer Service Associate to join our team at Lowe's. As a key member of our sales floor team, you will be responsible for delivering exceptional customer service, ensuring a positive shopping experience, and meeting sales goals.Key ResponsibilitiesProvide exceptional customer service,...


  • Columbia, Maryland, United States Raising Cane's Chicken Fingers Full time

    Customer Service Associate RoleAt Raising Cane's Chicken Fingers, we're looking for a skilled Customer Service Associate to join our team. As a key member of our customer experience team, you'll be responsible for providing exceptional service to our guests.Key Responsibilities:Provide top-notch customer service to ensure a positive experience for our...


  • Columbia, Maryland, United States Walgreens Full time

    Customer Service Associate Role at WalgreensAs a valued member of our team, you will be responsible for delivering exceptional customer experiences. Your key responsibilities will include:Providing courteous and efficient checkout service to customersRegistering sales on assigned cash registers and recommending items for saleOffering trade-up and companion...


  • Columbia, Maryland, United States Giant Food Full time

    Job Summary:As a Service Clerk at Giant Food, you will play a vital role in ensuring our stores run smoothly and efficiently. Your primary responsibility will be to maintain a clean and organized store environment, including stocking shelves, creating displays, and keeping the sales floor tidy. You will also be responsible for providing excellent customer...


  • Columbia, Maryland, United States Safeway Full time

    About the Role:Safeway is seeking a highly motivated and customer-focused individual to join our team as a Retail Sales and Store Support Associate. As a key member of our store team, you will be responsible for providing exceptional customer service, assisting customers with their shopping needs, and maintaining a clean and organized store environment.Key...


  • Columbia, Maryland, United States Whole Foods Market IP, L.P. Full time

    Job Title: Customer Service SupervisorAt Whole Foods Market, we are dedicated to providing exceptional customer experiences and fostering a positive work environment. As a Customer Service Supervisor, you will play a vital role in leading our Customer Service & E-Commerce programs, ensuring seamless checkout experiences, and driving safety and quality in our...


  • Columbia, Maryland, United States Giant Food Full time

    About GiantGiant is a leading grocery store chain in the Baltimore-Washington area, serving over 2 million customers weekly with annual sales exceeding $5 billion.Job SummaryWe are seeking a highly motivated and customer-focused Service Clerk to join our team. As a Service Clerk, you will be responsible for providing exceptional customer service, maintaining...


  • Columbia, Maryland, United States FedEx Full time

    Key Responsibilities:As a Retail Customer Service Associate at FedEx, you will be responsible for following instructions from supervisors and assisting other team members in performing store functions. You will also assist in the training of store team members and demonstrate consultative behaviors in a retail environment to understand each customer's...


  • Columbia, Maryland, United States Papa John's Pizza Full time

    Job DetailsCategory: Restaurant Team MemberEmployment Type: Part timeAre you passionate about delivering exceptional customer experiences? Do you enjoy working in a fast-paced environment and collaborating with a team to achieve common goals?Key Responsibilities:Provide top-notch customer service to ensure customer satisfaction and loyalty.Work effectively...