IT Support Specialist
4 weeks ago
We are seeking a highly skilled IT Support Specialist to join our team at Entech Computer. As an IT Support Specialist, you will be responsible for providing technical support to our clients, troubleshooting and resolving technical issues, and ensuring that our clients receive the highest level of service.
Key Responsibilities- Provide technical support to clients via phone, email, and in-person
- Troubleshoot and resolve technical issues in a timely and efficient manner
- Ensure that all technical issues are documented and tracked
- Collaborate with other teams to resolve complex technical issues
- Stay up-to-date with the latest technology trends and advancements
- High school diploma or equivalent required
- 1-2 years of experience in a technical support role
- CompTIA A+ certification or equivalent required
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment
- Free medical insurance
- Additional employer-paid medical options
- Fully vested 401(k) match
- Flexible time off
- Free $10,000 life insurance policy
- Six paid holidays
- Flexible schedule options
- Fun employee events
Entech Computer is a rapidly growing managed IT support services organization. We are committed to providing our clients with the highest level of service and support. Our team is dedicated to staying up-to-date with the latest technology trends and advancements, ensuring that our clients receive the best possible service.
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