Revenue Cycle Customer Service Representative

2 weeks ago


Fort Myers, Florida, United States HealthCare Support Full time
Revenue Cycle Customer Service Representative

We are seeking a highly skilled Revenue Cycle Customer Service Representative to join our team at HealthCare Support. As a key member of our revenue cycle team, you will play a critical role in ensuring timely and accurate processing of patient accounts.

Key Responsibilities:
  • Process and reprocess claims in a timely manner, adhering to insurance carrier guidelines and timeframes.
  • Ensure thorough knowledge of HIPAA guidelines to safeguard patient information.
  • Process and post payments to accounts on the same day they are received.
Requirements:
  • High School Diploma or equivalent.
  • At least 6 months of medical billing experience, including reviewing claims rejections, appeals, and resubmitting claims for approval.
  • Experience with Medicare, Medicaid, and Commercial Insurance.
  • Knowledge of CPT coding.
Preferred Qualifications:
  • Athena EMR experience.
  • XIFIN billing system experience.
  • Associate's degree in a related field.
Benefits:
  • Medical, dental, and vision insurance.
  • Hybrid schedule with 3 days remote and 2 days in-office.
  • Robust PTO package.

Competitive hourly rate: $21.00 - $24.00 based on experience.



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