Payment Support Specialist

13 hours ago


Fort Myers, Florida, United States Millennium Physician Group Full time
Job Summary

Millennium Physician Group is seeking a highly skilled Payment Support Specialist to join our team in Fort Myers, FL. As a Payment Support Specialist, you will be responsible for providing effective and accurate resolution of complex posting issues as identified through the Practice Management System (PMS). You will research, validate overpayments and unapplied funds, and process patient and carrier requested refunds as appropriate.

Key Responsibilities:

  • Research and troubleshoot posting errors and ensure accuracy of posted payments and rejections
  • Provide relevant trending to the management team
  • Respond to requests for additional information needed by the carrier to make a determination of payment
  • Open and balance daily payment batches when applicable
  • Prepare daily reports and submit to appropriate areas
  • Communicate posting errors identified with the PM system and complete dashboard assignments
  • Process all incoming and outbound mail and complete assignments related to electronic deposits and refund processes

Requirements:

  • High School diploma and one year in a healthcare-related field
  • Physician billing or medical practice experience preferred

About Millennium Physician Group:

Millennium Physician Group is a comprehensive primary care practice with over 400 healthcare providers located throughout Florida. We are committed to providing high-quality patient care and excellent customer service. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.


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