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Systems Support Specialist
2 months ago
We are seeking a highly skilled Systems Support Specialist to join our team at Public Health Solutions. As a key member of our IT department, you will be responsible for providing technical support and maintenance for our computer systems and infrastructure.
Key Responsibilities- Provide end-user support for all staff members, including troubleshooting and resolving technical issues with computers, printers, and other hardware and software.
- Perform routine computer maintenance, run regular network backups, and ensure reliable and secure systems daily.
- Support remote work for most staff members and manage VPN connectivity issues.
- Work closely with management to ensure seamless communication between computers and network-based systems and peripherals.
- MCP or other industry certification preferred.
- Minimum of 3 years' experience supporting computers and servers in a networked environment.
- Extensive knowledge of the Windows environment and experience with Office 365, Azure, and Intune.
- Good communication and interpersonal skills.
- Hybrid work schedule.
- Generous paid time off and holidays.
- An attractive and comprehensive benefits package including medical, dental, and vision.
- Flexible spending accounts and commuter benefits.
- Company-paid life insurance and disability coverage.
- 403(b) + employer matching and discretionary company contributions.
- College savings plan.
- Ongoing trainings and continuous opportunities for professional growth and development.
Public Health Solutions is a 501(c)3 non-profit community-based organization that has existed for 70 years to improve health equity and address health-related social needs for historically underserved marginalized communities. We focus on a wide range of public health issues, including food and nutrition, health insurance, maternal and child health, sexual and reproductive health, tobacco control, and HIV/AIDS.
We are committed to creating healthier, more equitable communities and value diversity within our teams. If you are a motivated and experienced professional looking for a new challenge, we encourage you to apply.
