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Technical System Support Specialist

1 month ago


New York, New York, United States Columbia University Full time
Job Summary

Columbia University is seeking a highly skilled Technical Support Specialist to join our Public Safety team. The successful candidate will serve as a liaison between the Technology Team and other units, providing technical support and maintenance for our security systems.

The ideal candidate will have a strong background in inventory control, supply chain management, and purchasing, with excellent organizational and communication skills. Experience with technology-based physical security devices and low-voltage electronics is a plus.

This is a regular, full-time position with a salary range of $65,000 - $74,986. The University is committed to hiring qualified local residents.

Responsibilities
  • Support the Technology Support Manager in monitoring and maintaining inventory levels, restocking as necessary.
  • Order parts and equipment for services, maintenance, and installations as required.
  • Prepare and program equipment, as well as pre-wire Lenel enclosures.
  • Assist in the maintenance of false alarms by running weekly Lenel reports and reviewing configuration of field devices and system settings.
  • Provide coverage at the Manhattanville or CUIMC ID centers when needed.
Requirements
  • Bachelor's degree and/or equivalent experience required.
  • Minimum of 2 to 4 years related experience required.
  • Must be organized, detail-oriented, self-motivated, and possess strong interpersonal skills.
  • Excellent organizational and communication skills required.