Front Desk Associate

2 days ago


Dayton, Ohio, United States Drury Hotels Company, LLC Full time
About Drury Hotels Company, LLC

Drury Hotels is a hospitality company that values its team members and strives to provide exceptional experiences for its guests.

Job Summary

We are seeking a highly organized and friendly Front Desk Associate to join our team. As a Front Desk Associate, you will be the first point of contact for our guests and will be responsible for providing exceptional customer service, handling front desk operations, and ensuring a smooth guest experience.

Key Responsibilities
  • Guest Service: Provide warm and friendly service to guests, responding to their needs and resolving any issues in a timely and professional manner.
  • Front Desk Operations: Check guests in and out, handle cash and credit transactions, and maintain accurate records.
  • Breakfast and Kickback Service: Assist with the preparation and service of breakfast and the 5:30 p.m. Kickback, which includes food preparation, setup, and cleanup.
  • Team Collaboration: Work closely with other team members to ensure seamless operations and provide support as needed.
Requirements
  • Communication Skills: Possess excellent verbal and written communication skills, with the ability to interact with guests and team members in a friendly and professional manner.
  • Organizational Skills: Demonstrate strong organizational skills, with the ability to multitask and prioritize tasks effectively.
  • Attention to Detail: Show attention to detail, with the ability to handle cash and credit transactions accurately and maintain accurate records.
  • Teamwork: Demonstrate a willingness to work collaboratively with other team members to achieve common goals.
What We Offer
  • Competitive Compensation: A competitive salary and benefits package, including medical, dental, and vision insurance.
  • Opportunities for Growth: Opportunities for career advancement and professional development within the company.
  • Work-Life Balance: A flexible scheduling system that allows for a healthy work-life balance.

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