Customer Service Representative
5 days ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, ensuring a positive shopping experience for our customers, and maintaining a clean and organized store environment.
Key Responsibilities- Provide top-quality customer service, responding to customer inquiries and resolving issues in a professional and courteous manner.
- Bag groceries, load purchased items into carts, and assist customers with their shopping selection.
- Maintain a clean and organized store environment, including the check stand area, facing and straightening up end display areas, sweeping and mopping the floor, and emptying trash throughout the store.
- Assist customers with their shopping needs, including retrieving shopping carts from the parking lot and performing price checks when requested by the cashier.
- Stock supply of bags at check stands and collect grocery items not purchased and return them to the appropriate stock shelf.
- Adhere to uniform and grooming policy as defined within company policy.
- Ability to lift, bend, and grasp.
- Ability to work in outdoor parking lots, including exposure to varying temperatures.
- Maintain high standards of safety within the department and store.
- Excellent customer service skills.
- Ability to understand and follow instructions, and ability to read, retain, and comprehend guidelines, policies, and procedures applicable to the position.
- Ability to multi-task and work in a fast-paced environment.
- Ability to work independently as well as within a large team.
- Self-motivated and driven to increase knowledge of Albertsons products and share that knowledge with customers.
- Ability to provide regular and predictable attendance.
Albertsons Companies is a leading food and drug retailer in the United States, operating 2,271 retail stores with 1,722 pharmacies, 401 associated fuel centers, 22 dedicated distribution centers, and 19 manufacturing facilities. We are committed to helping people across the country live better lives by making a meaningful difference, neighborhood by neighborhood.
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