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Customer Service Representative

2 months ago

Billings, Montana, United States Dairy Queen Full time

About the Role:

We are seeking a highly motivated and enthusiastic Front Counter Crew Member to join our team at Dairy Queen. As a key member of our crew, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests.

Key Responsibilities:

  • Greet and Welcome Guests: Enthusiastically greet and welcome fans to the Dairy Queen brand, creating a warm and inviting atmosphere.
  • Menu Navigation and Product Questions: Assist fans with menu navigation and product ingredient questions, providing accurate and helpful information.
  • Exceed Fan Expectations: Strive to exceed fan expectations and deliver fan-first service through timely and quality service.
  • Solve Fan Concerns: Calmly solve fan concerns and embrace Dairy Queen's service recovery standard, ensuring a positive outcome for our guests.

What We Offer:

As a Front Counter Crew Member at Dairy Queen, you will have the opportunity to work in a fast-paced and dynamic environment, developing your customer service and communication skills. We offer a competitive compensation package and opportunities for career growth and development.