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Customer Service Representative

2 months ago

Billings, Montana, United States Scheels Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, processing transactions, and maintaining a clean and organized store environment.

Key Responsibilities
  • Provide excellent customer service, ensuring a positive shopping experience for all customers
  • Process customer transactions accurately and efficiently, handling cash, credit, and other forms of payment
  • Maintain a clean and organized store environment, including the sales floor, stockroom, and customer service areas
  • Assist with daily tasks, such as restocking shelves, processing inventory, and completing paperwork
  • Work collaboratively with other team members to achieve sales goals and provide exceptional customer service
Requirements
  • High school diploma or equivalent required
  • 1-3 months of retail or customer service experience preferred
  • Ability to work a flexible schedule, including evenings, weekends, and holidays
  • Excellent communication and interpersonal skills
  • Ability to lift up to 50 pounds and stand for long periods of time
What We Offer
  • A competitive hourly rate
  • Opportunities for advancement and professional growth
  • A fun and dynamic work environment
  • Discounts on Scheels products and services
Equal Employment Opportunity

Scheels is an equal employment opportunity employer, committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates of all backgrounds and perspectives.