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Customer Service Representative

2 months ago

Billings, Montana, United States DXP Enterprises Full time
Job Overview

We are seeking a highly skilled and motivated Customer Service Representative to join our team at DXP Enterprises. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our industrial customers, ensuring their needs are met and exceeded.

Key Responsibilities
  • Respond to customer inquiries regarding company products and services
  • Process customer phone orders and check availability of stock and shipping dates
  • Quote prices, fill orders to customer specifications, and process sales data via computer
  • Assist the outside sales team by preparing price quotes and sourcing products
Requirements
  • Excellent communication and interpersonal skills
  • Ability to work independently and as part of a team
  • Experience in a customer-facing role, preferably in an industrial setting
  • Strong data entry skills and attention to detail
  • Ability to multitask and prioritize tasks effectively
What We Offer

As a Customer Service Representative at DXP Enterprises, you will have the opportunity to work with a dynamic and supportive team, and enjoy a comprehensive benefits package, including medical, dental, and vision insurance, flexible spending, 401(k), and paid holidays.

About DXP Enterprises

DXP Enterprises is a leading professional distribution management company, providing products and services to a variety of industries through its Innovative Pumping Solutions (IPS), Supply Chain Services, and MROP Products and Services. We are committed to staying on the leading edge of technology, training, and products, and attracting and retaining the best employees.