Front Desk Representative
3 days ago
As a Front Desk Agent with Extended Stay Indy Air Southern S., you will be responsible for providing exceptional guest service and ensuring a seamless stay experience for our valued customers. Your primary responsibilities will include registering guests, making and modifying reservations, and handling hotel operations with a high level of efficiency and attention to detail.
Key Responsibilities:- Guest Registration: Register guests in a friendly and efficient manner, ensuring all necessary information is collected and accurate.
- Reservation Management: Make and modify reservations, handle room assignments, and ensure all guest requests are met.
- Hotel Operations: Maintain the front desk area, handle guest inquiries, and provide information on hotel services and facilities.
- Communication: Establish and maintain good communication with fellow associates and other departments within the hotel.
- Problem-Solving: Anticipate, prevent, identify, and solve problems as necessary to ensure guest satisfaction.
- Education: High School diploma or equivalent required; college coursework in a related field is helpful.
- Experience: Experience in a hotel or related field is preferred.
- Skills: Possess a positive and upbeat personality, with a desire to deliver outstanding customer service. Demonstrate the ability to multi-task, be detail-oriented, and problem-solve effectively.
- Knowledge: Familiarity with hotel operations, guest services, and hospitality terminology is essential.
- Competitive Pay: Enjoy a competitive salary and benefits package.
- Opportunities for Advancement: Grow your career with Extended Stay Indy Air Southern S. and develop new skills.
- Team Environment: Work in a dynamic and supportive team environment.
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Guest Service Representative/Front Desk
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Indianapolis, United States Home2Suites Indianapolis Northwest Full timeJob DescriptionJob DescriptionAre you Friendly, Authentic, Caring and Thoughtful? If you said YES to all 4 of these than we are looking for you!Experienced, dependable team members with strong customer service skills to fill part-time positions at the Front Desk. Weekends and evening hours required. Hilton hotel front desk experience preferred. You will be...
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