Customer Service Sales Representative

1 week ago


Collierville, Tennessee, United States Memphis Goodwill Incorporated Full time

Retail Sales Associate

Job Category: Sales Associates/Cashiers

Job Overview:

The Retail Sales Associate plays a crucial role in providing exceptional customer service while achieving sales targets. This position involves various responsibilities aimed at enhancing the shopping experience for customers.

Key Responsibilities:

1. Greet customers warmly and assist them with their inquiries, ensuring a high level of customer satisfaction.

2. Follow company principles and guidelines to maintain a positive shopping environment.

3. Meet and exceed production goals by efficiently managing merchandise placement and inventory counts.

4. Organize and display merchandise effectively on the sales floor, ensuring proper rotation and cleanliness.

5. Keep dressing rooms tidy and free from clutter, ensuring a pleasant experience for customers.

6. Adhere to safety protocols and report any hazards or incidents to management promptly.

Physical Requirements:

1. Ability to lift items weighing up to 45 lbs and perform tasks that involve bending, pushing, pulling, or reaching.

2. Capability to stand or walk for extended periods.

Work Environment:

1. Exposure to varying temperatures and working conditions.

Interpersonal Skills:

1. Develop and maintain effective working relationships with team members and customers.

2. Work independently while maintaining a positive and professional demeanor.

Qualifications:

1. High School Diploma or GED is required.

2. Preferred experience includes at least six months in retail sales.

3. Ability to manage cash handling procedures in accordance with company policies.

4. Proficient in reading, writing, and basic math skills.

5. Must successfully pass a background check.

6. Availability to work evenings and weekends is essential.

Equal Opportunity Employer:

Memphis Goodwill Incorporated is committed to providing equal employment opportunities to all individuals.



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