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Customer Engagement Specialist

2 months ago


Collierville, Tennessee, United States Comfort Dynamics Heat & Air Full time
About the Role

Comfort Dynamics Heat & Air is seeking a highly motivated and customer-focused Business Development Representative to join our team. As a Business Development Representative, you will be responsible for engaging with customers, building relationships, and generating interest in our residential air-conditioning and furnace maintenance and replacement services.

Key Responsibilities
  • Develop Business Opportunities: Engage with customers, encourage them to learn about our services, and develop business opportunities for Comfort Dynamics Heat & Air.
  • Customer Engagement: Walk throughout the store, engage customers in conversations about their home service needs, and explain the features and benefits of our services.
  • Schedule Appointments: Schedule appointments for our Sales Consultants to visit customers' homes to provide estimates for services.
  • Build Relationships: Build rapport and relationships with the store's leadership team and represent the company professionally, honestly, and ethically.
Requirements
  • Prior Experience: Prior experience working in retail is highly desired but not required.
  • Physical Demands: Ability to stand/walk for 4-8 hours at a time.
  • Personal Qualities: Must be outgoing, energetic, and self-motivated with A+ communication and customer service skills.
  • Reliable Transportation: Must have reliable transportation and a smartphone.
About Comfort Dynamics Heat & Air

Comfort Dynamics Heat & Air is an Equal Employment Opportunity employer. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, gender identity, genetic information, age, or other applicable legally protected characteristics.