Guest Services Supervisor
3 weeks ago
The Guest Services Supervisor at the U S National Whitewater Center is responsible for leading a team of front-line staff in creating a welcoming atmosphere for guests. This role involves ensuring exceptional customer care, clear communication, and effective problem-solving. The successful candidate will have strong leadership, public speaking, and collaboration skills.
Key Responsibilities
- Manage daily operations of the Guest Services department, including opening and closing procedures.
- Train, coach, and supervise employees to maintain high communication standards and provide excellent guest service.
- Lead frontline teams to maintain efficiency and productivity at Guest Service locations.
- Stay up-to-date with activity policies and procedures and provide support as needed.
Requirements
- Strong leadership, public speaking, and collaboration skills.
- Problem-solving mindset with a focus on providing a positive guest experience.
- Excellent customer service and communication skills.
- Ability to think critically and make decisions independently.
Physical Demands
- Ability to work outdoors in all weather conditions.
- Ability to lift and carry at least 50 pounds.
- Ability to bend, stand, lean, and kneel regularly.
- Ability to work in shared spaces with other employees and customers.
Benefits
- Access to Whitewater Center's pass activities.
- Staff discount program and pro deals.
- Health, Dental, Vision, FSA.
- 401(k).
-
Guest Services Supervisor
1 month ago
Charlotte, North Carolina, United States U S National Whitewater Center Full timeJob Title: Guest Services SupervisorAt the U S National Whitewater Center, we are seeking a highly skilled Guest Services Supervisor to join our team. As a key member of our Guest Services department, you will be responsible for leading a team of front-line staff in creating a welcoming atmosphere for all guests.Key Responsibilities:Lead the daily operations...
-
Front Desk Supervisor
4 weeks ago
Charlotte, North Carolina, United States StepStone Hospitality Inc. Full timeJob OverviewWe are seeking a seasoned Front Desk Supervisor to lead our guest services team. As a key member of our hotel's management team, you will be responsible for maintaining high standards of quality guest service, achieving budgeted revenues and expenses, and developing short- and long-term financial and operational plans.Key...
-
Front Office Supervisor
4 weeks ago
Charlotte, North Carolina, United States Peachtree Hospitality Management Full timeJob SummaryThe Front Office Supervisor plays a crucial role in ensuring the smooth operation of guest services. As a key member of the team, you will supervise and train front desk staff to deliver exceptional customer experiences.Key ResponsibilitiesSupervise daily shift processes to maintain high standards of service.Train and direct front desk team...
-
Seasonal Guest Services Associate
3 weeks ago
Charlotte, North Carolina, United States Billy Graham Evangelistic Association Career Site Full timeJob Summary: We are seeking a Seasonal Guest Services Associate to support our Christmas at the Library program. This is a seasonal position that will allow for employment opportunities prior to the program beginning in July. The Guest Services Associate will provide excellent customer service by greeting guests, giving appropriate information, direction,...
-
Guest Service Associate
4 weeks ago
Charlotte, North Carolina, United States Marriott Full timeJob SummaryAs a Guest Service Associate at Marriott, you will be responsible for providing exceptional service to our guests. This includes greeting and escorting guests to their rooms, opening doors, and assisting with luggage. You will also be responsible for informing guests of property amenities, services, and hours of operation, as well as local areas...
-
Guest Service Representative
4 weeks ago
Charlotte, North Carolina, United States Hilton Charlotte University Place Full timeJob SummaryWe are seeking a highly skilled Guest Service Representative to join our team at the Hilton Charlotte University Place. As a key member of our front desk team, you will be responsible for providing exceptional customer service and ensuring a memorable experience for our guests.Key ResponsibilitiesProvide warm and welcoming greetings to guests upon...
-
Guest Services Manager
4 weeks ago
Charlotte, North Carolina, United States Hilton Charlotte University Place Full timeJob DescriptionAs a Guest Services Manager at Hilton Charlotte University Place, you will be responsible for ensuring that our front desk provides professional and friendly service to our customers. You will strive to continually improve guest and employee satisfaction and maximize the financial performance of the department.This is a supervisory role with...
-
Guest Service Representative
4 weeks ago
Charlotte, North Carolina, United States HYATT Hotels Full timeJob SummaryThe Guest Service Agent is a key member of the HYATT house team, responsible for delivering exceptional guest experiences. This role requires excellent communication and organizational skills, as well as the ability to work in a fast-paced environment.Key ResponsibilitiesCheck in and check out hotel guests in a friendly and efficient mannerProvide...
-
Guest Services Representative
4 weeks ago
Charlotte, North Carolina, United States Hendrick Automotive Company Full timeJob Summary:As a Guest Services Representative at Hendrick Automotive Company, you will be responsible for ensuring a friendly and receptive environment for guests and providing administrative functions of the sales department. This includes accurate recording of customer traffic and production of reports with critical sales process metrics.Key...
-
Guest Services Representative
4 weeks ago
Charlotte, North Carolina, United States Hendrick Automotive Company Full timeJob SummaryWe are seeking a highly skilled Guest Services Representative to join our team at Hendrick Lexus Charlotte. As a key member of our sales department, you will be responsible for ensuring a friendly and receptive environment for our guests and providing administrative support through accurate recording of customer traffic and production of reports...
-
Hotel Guest Service Representative
3 weeks ago
Charlotte, North Carolina, United States Hyatt Full timeHotel Guest Service RepresentativeAt HYATT house, we're looking for a skilled Hotel Guest Service Representative to join our team. As a key member of our front desk staff, you'll be responsible for ensuring a seamless guest experience from check-in to check-out. Your excellent communication and organizational skills will be essential in providing top-notch...
-
Food Service Supervisor
4 weeks ago
Charlotte, North Carolina, United States Levy Full timeJob SummaryLevy is seeking a skilled Food Service Supervisor to oversee the daily operations of our kitchen team. As a key member of our culinary team, you will be responsible for ensuring the highest quality of food and service to our guests.Key Responsibilities:Train and supervise food-service associates to ensure they meet our high standards of quality...
-
Front Desk Supervisor
4 weeks ago
Charlotte, North Carolina, United States Sage Hospitality Group Full timeFront Desk Supervisor Job DescriptionUNC Charlotte Marriott is seeking a Front Desk Supervisor to join our team. As a key member of our hospitality team, you will be responsible for ensuring exceptional customer service and a seamless guest experience.Key Responsibilities:Supervise front office staff to ensure efficient operations and excellent results for...
-
Guest Service Team Lead
4 weeks ago
Charlotte, North Carolina, United States Primo Partners-Ben & Jerry's-Starbucks Full timeJob OverviewAs a Guest Service Team Lead, you will play a vital role in ensuring exceptional customer experiences at Primo Partners-Ben & Jerry's-Starbucks. This part-time position requires a detail-oriented individual with leadership skills to assist management in maintaining high standards of service.You will report directly to a Hospitality Expert and...
-
Front Desk Supervisor
4 weeks ago
Charlotte, North Carolina, United States Midas Hospitality Full timeJob Title: Front Desk Supervisor- Courtyard: Charlotte, NCAbout the Role: We are seeking a highly motivated and organized Front Desk Supervisor to join our team at Midas Hospitality. As a key member of our front office team, you will be responsible for providing exceptional customer service, managing front desk operations, and ensuring a seamless guest...
-
Guest Services Assistant Manager
3 weeks ago
Charlotte, North Carolina, United States U S National Whitewater Center Full timeJob Title: Guest Services Assistant ManagerJob Summary:We are seeking a highly motivated and experienced Guest Services Assistant Manager to join our team at the U S National Whitewater Center. As a key leadership position, this role plays a critical part in delivering high-quality experiences for our guests.Key Responsibilities:- Oversee the operation of...
-
Guest Ambassador
3 weeks ago
Charlotte, North Carolina, United States Live Nation Full timeAbout the Role:We are seeking a Guest Ambassador to join our team at Live Nation. As a Guest Ambassador, you will be responsible for providing exceptional customer service to our guests, ensuring they have an enjoyable experience at our venues.Key Responsibilities:Communicate venue information and policies to guests, providing clear and concise...
-
Restaurant Shift Supervisor
3 weeks ago
Charlotte, North Carolina, United States JACKMONT HOSPITALITY INC Full timeJob DescriptionAs a Shift Supervisor at JACKMONT HOSPITALITY INC, you will be responsible for overseeing daily operations and ensuring a positive guest experience.Key Responsibilities:Supervise staff during scheduled shifts, making daily decisions to uphold standards and quality.Ensure the restaurant is set up for success, with a focus on cleanliness and...
-
Cart Department Supervisor
4 weeks ago
Charlotte, North Carolina, United States Clubcorp Usa Incorporated Full timeAbout the Role:The Bag/Cart Supervisor provides exceptional service to our Members and Guests by ensuring the availability of clean, safe, and properly prepared golf carts. This role requires a high level of attention to detail, excellent communication skills, and the ability to work effectively in a fast-paced environment.Key Responsibilities:Supervise...
-
Front Desk Operations Supervisor
4 weeks ago
Charlotte, North Carolina, United States Marriott Full timeJob SummaryAs a Front Desk Operations Supervisor at Marriott, you will be responsible for ensuring seamless guest experiences. This role involves managing front desk operations, including check-ins, check-outs, and resolving guest issues. You will also be responsible for supervising a team of front desk staff, providing guidance and support to ensure...