Front Desk Supervisor
4 weeks ago
We are seeking a seasoned Front Desk Supervisor to lead our guest services team. As a key member of our hotel's management team, you will be responsible for maintaining high standards of quality guest service, achieving budgeted revenues and expenses, and developing short- and long-term financial and operational plans.
- Key Responsibilities:
- Maintain quality guest service standards
- Achieve budgeted revenues and expenses
- Develop financial and operational plans
- Supervise Engineering and Housekeeping operations
- Resolve guest problems and complaints
- Manage reservation function to maximize room occupancy and average daily rate
- Maintain credit control and financial transactions
- Respond to guest requests and complaints
- Thoroughly complete projects and assignments
- Adjust to high-pressure conditions and be open to change
- Assume responsibility for personal growth and development
- Conduct yourself professionally at all times
- Understand and communicate the StepStone mission and core values
- Express ideas clearly and professionally
- Actively listen to others
- Resolve disagreements and be respectful of peers and co-workers
- Work flexible shifts, including weekends and holidays
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Front Desk Supervisor
4 weeks ago
Charlotte, North Carolina, United States Midas Hospitality Full timeJob Title: Front Desk Supervisor- Courtyard: Charlotte, NCAbout the Role: We are seeking a highly motivated and organized Front Desk Supervisor to join our team at Midas Hospitality. As a key member of our front office team, you will be responsible for providing exceptional customer service, managing front desk operations, and ensuring a seamless guest...
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Front Desk Supervisor
4 weeks ago
Charlotte, North Carolina, United States Sage Hospitality Group Full timeFront Desk Supervisor Job DescriptionUNC Charlotte Marriott is seeking a Front Desk Supervisor to join our team. As a key member of our hospitality team, you will be responsible for ensuring exceptional customer service and a seamless guest experience.Key Responsibilities:Supervise front office staff to ensure efficient operations and excellent results for...
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Hotel Front Desk Supervisor
3 weeks ago
Charlotte, North Carolina, United States Marriott International Inc Full timeThe Aloft by Marriott hotel in Uptown Charlotte is seeking a skilled Front Desk Supervisor to join their team. This full-time position requires weekday and weekend availability, with a focus on delivering exceptional guest experiences.As a Front Desk Supervisor, you will work closely with the Assistant General Manager and General Manager to oversee the daily...
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Front Desk Manager
4 weeks ago
Charlotte, North Carolina, United States StepStone Hospitality Full timeJob Title: Front Desk SupervisorWe are seeking a highly motivated and experienced Front Desk Supervisor to join our team at StepStone Hospitality. As a key member of our front office team, you will be responsible for providing exceptional guest service, managing front desk operations, and ensuring seamless communication with our guests and internal teams.Key...
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Front Desk Supervisor
4 weeks ago
Charlotte, North Carolina, United States Sage Hospitality Group Full timeFront Desk Supervisor Job DescriptionWe are seeking a highly skilled Front Desk Supervisor to join our team at the UNC Charlotte Marriott. As a key member of our front office staff, you will be responsible for ensuring an efficient operation and providing excellent service to our guests.Key Responsibilities:Supervise the front desk team to ensure a high...
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Front Desk Team Lead
3 weeks ago
Charlotte, North Carolina, United States Midas Hospitality Full timeFront Desk Supervisor - Midas HospitalityWe are seeking a skilled Front Desk Supervisor to join our team at Midas Hospitality. As a key member of our front office team, you will be responsible for providing exceptional customer service, managing front desk operations, and leading a team of front desk agents.Key Responsibilities:Manage front desk operations,...
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Front Desk Operations Supervisor
4 weeks ago
Charlotte, North Carolina, United States Marriott Full timeJob SummaryAs a Front Desk Operations Supervisor at Marriott, you will be responsible for ensuring seamless guest experiences. This role involves managing front desk operations, including check-ins, check-outs, and resolving guest issues. You will also be responsible for supervising a team of front desk staff, providing guidance and support to ensure...
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Front Desk Operations Manager
3 weeks ago
Charlotte, North Carolina, United States Gold's Gym - North Charlotte Full timeJob DescriptionAs a Front Desk Supervisor at Gold's Gym - North Charlotte, you will be responsible for controlling the day-to-day operations of the front desk staff. This includes, but is not limited to, retail sales, membership sales, maintaining stock, member retention, customer satisfaction, and assisting the General Manager in daily duties.Duties &...
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Front Desk Operations Manager
3 weeks ago
Charlotte, North Carolina, United States Northwood Hospitality Full timeJob Summary: The Front Desk Supervisor is a key member of the hotel team, responsible for overseeing all front desk operations at The Ballantyne, A Luxury Collection Hotel. This includes ensuring that all brand standards related to check-in and checkout procedures, guest services, and the general operation of hotel facilities are met. Key...
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Front Desk Operations Manager
4 weeks ago
Charlotte, North Carolina, United States StepStone Hospitality Full timeJob Title: Front Desk SupervisorWe are seeking a highly motivated and experienced Front Desk Supervisor to join our team at StepStone Hospitality. As a key member of our front desk team, you will be responsible for providing exceptional guest service, maintaining high standards of quality, and driving revenue growth.Key Responsibilities:Maintain high...
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Front Desk Operations Manager
4 weeks ago
Charlotte, North Carolina, United States Sage Hospitality Full timeSupervise and Lead Front Desk OperationsThe Front Desk Supervisor is responsible for supervising the front office staff to ensure an efficient operation producing excellent results for our customers. This includes responding in a professional and courteous manner to arriving, departing and in-house guests by providing accurate and timely information and...
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Hotel Front Desk Team Lead
4 weeks ago
Charlotte, North Carolina, United States Marriott International Inc Full timeThe Aloft by Marriott, located in Uptown Charlotte, is seeking a highly skilled Front Desk Supervisor to join their team. The ideal candidate will have a strong background in hospitality management and excellent communication skills.Assist the AGM and GM in overseeing the daily operations of the front desk, ensuring efficient and smooth processes.Work...
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Front Desk Representative
4 weeks ago
Charlotte, North Carolina, United States Candlewood Suites Charlotte Full timeFront Desk Agent Job DescriptionAt Candlewood Suites Charlotte, we are seeking a highly skilled and customer-focused Front Desk Agent to join our team. As a Front Desk Agent, you will be responsible for providing exceptional guest service, registering guests, and ensuring a smooth and enjoyable stay for our guests.Key Responsibilities:Guest Service: Greet...
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Front Desk Clerk
3 weeks ago
Charlotte, North Carolina, United States Concord Hospitality Full timeFront Desk Clerk Job DescriptionWe are seeking a highly skilled and customer-focused Front Desk Clerk to join our team at Concord Hospitality. As a Front Desk Clerk, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a positive experience for all visitors.Key Responsibilities:Assist...
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Front Desk Representative
4 weeks ago
Charlotte, North Carolina, United States Marketing Consultancy Lab Full timeJob Title: Front Desk RepresentativeLocation: Charlotte, NCJob Type: Full-TimeReports to: Office Manager/General ManagerJob Summary:We are seeking a highly organized and customer-focused Front Desk Representative to provide exceptional service to our clients and visitors. The ideal candidate will be the first point of contact for our company and will be...
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Front Desk Representative
4 weeks ago
Charlotte, North Carolina, United States MCR Hotels Full timeJob SummaryThe Front Desk Agent at MCR Hotels is responsible for delivering exceptional guest experiences while managing the customer-facing administrative processes of the hotel. This role requires a positive attitude, excellent communication skills, and the ability to work in a fast-paced environment.Key ResponsibilitiesProvide attentive and courteous...
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Front Desk Representative
4 weeks ago
Charlotte, North Carolina, United States Midas Hospitality Full timeFront Desk Agent OpportunityMidas Hospitality is seeking a skilled Front Desk Agent to provide exceptional guest experiences at our Courtyard hotel in Charlotte, NC.Key Responsibilities: Greet and register guests, assigning rooms and providing directions Sort and distribute incoming mail and faxes Answer guest inquiries and provide information on hotel...
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Front Desk Representative
3 weeks ago
Charlotte, North Carolina, United States Midas Hospitality Full timeFront Desk Agent OpportunityMidas Hospitality is seeking a dynamic Front Desk Agent to provide exceptional guest service at our Residence Inn / Fairfield Inn hotel in Charlotte, NC.Key Responsibilities:Greet, register, and assign rooms to guests, issuing room keys and providing directions as needed.Sort and distribute incoming mail and faxes for...
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Front Desk Representative
4 weeks ago
Charlotte, North Carolina, United States Midas Hospitality Full timeFront Desk RepresentativeMidas Hospitality is seeking a dynamic Front Desk Representative to join our team at the Aloft hotel located in Charlotte, NC.This position will be responsible for arriving, departing and in-house guests as well as telephone inquiries regarding reservations, hotel information and guest concerns.Key Responsibilities:Greet, register...
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Front Desk Representative
4 weeks ago
Charlotte, North Carolina, United States HP Hotels Full timeKey Responsibilities:Provide exceptional customer service to all guests approaching the Front Desk.Efficiently check in arriving guests and check out departing guests, adhering to established procedures and policies.Accurately enter wake up calls and record messages for arriving and in-house guests.Receive mail and handle other guest requests in a timely and...