Hotel Guest Service Representative

3 weeks ago


Charlotte, North Carolina, United States Hyatt Full time
Hotel Guest Service Representative

At HYATT house, we're looking for a skilled Hotel Guest Service Representative to join our team. As a key member of our front desk staff, you'll be responsible for ensuring a seamless guest experience from check-in to check-out. Your excellent communication and organizational skills will be essential in providing top-notch service to our guests, handling cash transactions, and responding to their needs in a timely and courteous manner.

Key Responsibilities:
  • Check in and check out hotel guests
  • Handle cash transactions and provide change
  • Respond to guest inquiries and resolve issues
  • Provide local information and recommendations to guests

What We Offer:
  • A dynamic and fast-paced work environment
  • Opportunities for professional growth and development
  • A competitive hourly rate

About HYATT house:
HYATT house is an extended-stay, residential-style hotel that offers a unique blend of comfort and convenience. Our properties feature fully equipped kitchens, flat-panel HDTVs, and free high-speed internet access, making us the perfect choice for business travelers and individuals alike. We're committed to providing exceptional service and creating a welcoming atmosphere for our guests.

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