Patient Navigator Urology Clinic

1 day ago


Edinburg, Texas, United States DHR Health Full time
Job Title: Patient Navigator Urology Clinic

Job Summary:

The Patient Navigator Urology Clinic is responsible for providing exceptional patient care and navigation through the DHR Health system. This role requires strong communication and interpersonal skills to ensure seamless patient experiences.

Key Responsibilities:

  • Provide patient education and support throughout the surgical process
  • Assist patients in navigating the healthcare system, including scheduling appointments and coordinating care
  • Collaborate with the medical team to ensure patient needs are met
  • Develop and implement patient care plans to ensure optimal outcomes
  • Communicate effectively with patients, families, and healthcare providers

Requirements:

  • High school graduate or equivalent required; bachelor's degree preferred
  • Previous experience in a healthcare setting preferred
  • Strong communication and interpersonal skills
  • Ability to work effectively in a team environment
  • Basic computer skills, including Microsoft Excel and Word

Working Conditions:

The Patient Navigator Urology Clinic works in an air-conditioned environment with minimal exposure to malodorous, infectious body fluids from patients and some minimal exposure to noxious smells from cleansing agents.

Physical Requirements:

  • Light/moderate lifting up to 20 lbs
  • Kneeling
  • Walking
  • Standing/Squatting
  • Pushing
  • Repeated bending
  • Stooping/Bending
  • Reaching above shoulder
  • Climbing stairs
  • Simple grasping
  • Depth Perception needed
  • Ability to see
  • Identify Colors
  • Operating office equipment
  • Twisting
  • Operating mechanical equipment

Essential Duties:

Initiates communication with patient upon receiving a referral of a patient for surgery. Promotes supportive relationships with the patient and family, to help navigate all needed documents prior to surgery.

Customer Service:

Provide excellent customer service to all DHR customers. All employees are required to attend the DHR C.A.R.E. program which outlines the Customer Service Principals including: Commitment, Accountability, Respect, Excellence and Service.

Americans with Disabilities Act (ADA):

Able to deal with stress. OSHA Category III.



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