Quality Assurance Specialist
1 week ago
Compensation: $24.00 per hour
Work Schedule: Full-Time, Monday - Friday, 8-hour shift
Benefits Include:
- Medical, vision, and prescription drug coverage
- Dental insurance
- Life insurance
- Accidental death and dismemberment coverage
- Short-term and long-term disability insurance
- 401(k) retirement savings plan
- Employee assistance services
- Paid time off (PTO)
- Paid holidays
- Bereavement leave
- Civic duty and military leave
Key Responsibilities:
- Conducts advanced technical assistance tasks; implements quality assurance review protocols; and addresses inquiries related to technical program and administrative guidelines, regulations, policies, and procedures.
- Assists in the oversight, assessment, interpretation, and evaluation of service quality and program effectiveness; aids in data compilation and analysis, report preparation, and makes recommendations for service enhancements.
- Drafts, revises, and distributes correspondence, reports, forms, and other documentation; prepares, interprets, and shares information regarding agency programs and procedures; and develops, organizes, and maintains record-keeping and filing systems.
- Understand and adhere to approved self-monitoring strategies.
- Facilitate or take part in transition meetings.
- Encourage the development of positive social skills by modeling appropriate behaviors and intervening when necessary; provide ongoing feedback to staff regarding social skills protocols and intervention methods.
- Ensure accountability of staff, clients, and property; follow safety protocols.
- Bachelor's degree from an accredited college or university recognized by the Council for Higher Education Accreditation (CHEA) or the U.S. Department of Education (USDE). Preferred major coursework in Criminal Justice, Psychology, Social Work, or a related discipline. Each year of relevant experience exceeding the required two (2) years may substitute for thirty (30) semester hours from an accredited institution on a year-for-year basis.
- Two (2) years of full-time, wage-earning experience in substance abuse treatment is required.
- Current valid license as a Licensed Chemical Dependency Counselor (LCDC) by the Texas Department of State Health Services (DSHS) or current certification as a Certified Criminal Justice Professional (CCJP) by the Texas Certification Board of Addictions Professionals or a current valid Qualified Credentialed Counselor (QCC) licensed to provide counseling in a treatment setting.
- A valid driver's license in Texas with an acceptable driving record is required, unless waived by management.
- Must successfully complete annual in-service training requirements and pass an annual background check, both of which must be approved by the Texas Department of Criminal Justice (TDCJ). Must also maintain valid license or certification for continued employment.
About Us
Learn more about Management & Training Corporation here
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