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Quality Assurance Specialist
2 months ago
Compensation: $24.00 per hour
Work Schedule: Full-Time, Monday - Friday, 8-hour shifts
Benefits Include:
- Medical, vision, and prescription drug coverage
- Dental insurance
- Life insurance
- Accidental death and dismemberment coverage
- Short-term and long-term disability insurance
- 401(k) retirement savings plan
- Employee assistance program
- Paid time off (PTO)
- Paid holidays
- Bereavement leave
- Civic duty and military leave
At our organization, we are dedicated to the principles of compassion, community service, and social impact. We ensure a secure and supportive work environment for our staff while assisting individuals in need to achieve a healthier, more productive life.
Key Responsibilities:
- Conducts advanced technical assistance tasks; implements quality assurance review processes; responds to inquiries regarding program and administrative guidelines, rules, and policies.
- Assists in the oversight, evaluation, and analysis of service quality and program effectiveness; compiles and interprets data to prepare reports; recommends enhancements to treatment services.
- Drafts, revises, and disseminates correspondence, reports, forms, and other documentation; interprets and communicates information about agency programs and procedures; develops and maintains record-keeping and filing systems.
- Comprehends and adheres to approved self-monitoring protocols.
- Facilitates or participates in transition meetings.
- Encourages the development of positive social skills by modeling appropriate behaviors and intervening when necessary; provides regular feedback to staff on social skills procedures and intervention strategies.
- Ensures accountability of staff, clients, and property; follows safety protocols.
- Bachelor's degree from an accredited institution in Criminal Justice, Psychology, Social Work, or a related field preferred. Relevant experience may substitute for educational requirements on a year-for-year basis.
- Two years of full-time, wage-earning experience in substance abuse treatment is required.
- Current valid license as a Licensed Chemical Dependency Counselor (LCDC) or certification as a Certified Criminal Justice Professional (CCJP) or Qualified Credentialed Counselor (QCC) in a treatment setting.
- A valid driver's license in the state of Texas with a satisfactory driving record is required, unless waived by management.
- Must complete annual training requirements and pass a background check, both of which must be approved by the relevant authorities. Maintaining valid licensure or certification is essential for continued employment.
Learn more about Management & Training Corporation here.
