Customer Service Representative

4 weeks ago


Shrewsbury, Massachusetts, United States Waterway Carwash Full time
Job Summary

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Waterway Carwash. As a key member of our team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and creating a positive experience for every visit.

Key Responsibilities
  • Provide outstanding customer service, responding to customer needs and ensuring a pleasant experience.
  • Effectively present and sell car wash services, memberships, and additional purchase options to customers.
  • Maintain a safe, clean, and organized environment, including outside areas and inside spaces.
  • Keep convenience store merchandise stocked and organized, and perform various administrative tasks as needed.
Requirements
  • 6 months of work experience in customer service, retail, or sales preferred.
  • Current and valid driver's license.
  • Professional demeanor, behavior, and appearance.
  • Ability to perform all essential functions safely and comply with local/State health code requirements.
What We Offer
  • Average $17 per hour after base pay and sales bonuses.
  • Flexible scheduling, including daytime, evening, and weekend shifts.
  • Tuition Assistance Program up to $4,000 per year.
  • Free car washes and gas discounts.
  • Referral Bonus program.


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