Bilingual Customer Service Representative

4 weeks ago


Shrewsbury, Massachusetts, United States UHealthSolutions, Inc. Full time

h3JobDescription/h3pUHealthSolutions,Inc.isseekingahighlyskilledBilingualMemberServicesRepresentativeItoprovideexceptionalcustomerservicetoourclients./ppTheidealcandidatewillpossessexcellentcommunicationskills,bothwrittenandverbal,andbefluentinEnglishandSpanish.Thisrolerequiresastrongabilitytoworkinafast-pacedenvironment,handlemultipletaskssimultaneously,andmaintainahighlevelofproductivitywhileensuringqualityservicetoourcustomers./ppbKeyResponsibilities:/b/pulliProvideinformationandreferralservicestocustomersinresponsetogeneralinquiries/liliUtilizeprovidedscriptsandprocedurestoresolvecustomerissuesinatimelyandprofessionalmanner/liliPerformbasicadministrativefunctions,includingfilingandscanningdocuments/liliLogallcontactsinaccordancewithestablishedprogrampoliciesandprocedures/li/ulpbRequirements:/b/pulliHighschooldiplomaorequivalent/liliFluencyinEnglishandSpanish/liliAtleast6monthsofcallcenterexperienceor1yearofcustomerserviceexperiencewithstrongphonehandlingskills/liliAbilitytoworkinateamenvironmentandmaintainconfidentiality/li/ulpbWhatWeOffer:/b/pulliAcompetitivesalaryandbenefitspackage/liliOpportunitiesforprofessionalgrowthanddevelopment/liliAdynamicandsupportiveworkenvironment/li/ulpUHealthSolutions,Inc.isanequalopportunityemployerandencouragesapplicationsfromindividualswithvariedexperiencesandbackgrounds.



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