Sales and Service Technician

1 week ago


Shrewsbury, Massachusetts, United States Firestone Full time
Job Summary

As a Sales and Service Technician at Firestone, you will be responsible for providing exceptional customer service and sales support to our valued customers.

Key Responsibilities
  • Assess customer needs through direct interactions and recommend appropriate products and services.
  • Effectively communicate sales and promotions to customers.
  • Resolve customer complaints in a timely and satisfactory manner.
  • Follow up with customers to ensure satisfaction with products and services.
  • Perform tire services including tire repair, new tire installs, tire mounting, rotations, and balancing.
Requirements

Must have excellent communication and customer service skills. Ability to work in a fast-paced environment and meet sales and customer satisfaction goals.



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