Bilingual Customer Service Representative
4 days ago
We are seeking a highly motivated and customer-focused individual to join our team as a Bilingual Customer Service Representative. As a key member of our State Farm Agent team, you will play a vital role in providing exceptional customer service and support to our clients.
Key Responsibilities:
- Establish and maintain strong relationships with customers through timely and effective communication.
- Provide accurate and friendly customer service, addressing inquiries and concerns related to insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Utilize a customer-centric approach to educate customers about insurance options and provide personalized recommendations.
- Maintain a high level of productivity and work ethic, with a strong commitment to achieving success.
What We Offer:
- A competitive salary and bonus structure.
- Paid time off, including vacation and personal/sick days.
- Opportunities for growth and advancement within our agency.
Requirements:
- Bilingual proficiency in Spanish and English.
- Excellent interpersonal and communication skills.
- Ability to work in a team environment and multitask effectively.
- Strong organizational and problem-solving skills.
- Property and Casualty license (must be able to obtain).
This is an exciting opportunity to join a dynamic team and contribute to the success of our State Farm Agent office. If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply.
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