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Bilingual Customer Service Representative
2 months ago
We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving any issues in a timely and professional manner.
Responsibilities:- Establish and maintain strong relationships with customers through effective communication and issue resolution.
- Provide accurate and timely information to customers regarding insurance products and services.
- Assist customers with policy changes, transfers, and claims submissions.
- Work collaboratively with the agent team to achieve sales and customer satisfaction goals.
- Bilingual (Vietnamese/English) language proficiency.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and adapt to changing priorities.
- Strong organizational and time management skills.
- Ability to learn and utilize computer systems and software.
- A competitive salary and bonus structure.
- A comprehensive benefits package, including paid time off and holidays.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
Please submit your resume and a cover letter outlining your qualifications and experience. We look forward to hearing from you
