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Bilingual Customer Service Representative

1 month ago

Houston, Texas, United States Staff My Agency Full time
Customer Service Representative Opportunity

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving any issues in a timely and professional manner.

Responsibilities:
  • Establish and maintain strong relationships with customers through effective communication and issue resolution.
  • Provide accurate and timely information to customers regarding insurance products and services.
  • Assist customers with policy changes, transfers, and claims submissions.
  • Work collaboratively with the agent team to achieve sales and customer satisfaction goals.
Requirements:
  • Bilingual (Vietnamese/English) language proficiency.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and adapt to changing priorities.
  • Strong organizational and time management skills.
  • Ability to learn and utilize computer systems and software.
What We Offer:
  • A competitive salary and bonus structure.
  • A comprehensive benefits package, including paid time off and holidays.
  • Opportunities for career growth and professional development.
  • A dynamic and supportive work environment.

Please submit your resume and a cover letter outlining your qualifications and experience. We look forward to hearing from you