Bilingual Customer Service Representative
3 weeks ago
We are seeking a highly skilled and bilingual customer service representative to join our team at AvantGuard Monitoring Centers. As a customer service representative, you will be responsible for providing exceptional service to our clients, responding to their inquiries, and resolving any issues in a timely and professional manner.
Key Responsibilities:
- Process video alarm signals quickly and accurately
- Provide detailed information through our ticketing system
- Learn and use new software to complete multiple tasks
Requirements:
- 1+ year of customer service experience preferred
- Strong attention to detail and ability to type, write, and speak English
- Bilingual (Spanish) required
What We Offer:
- Fully paid, hands-on training
- Starting pay of $13-15 an hour with opportunities for growth
- Free mental health assistance for you and your family
- Competitive 401(k) retirement plan with company match
- Competitive tuition reimbursement and continued learning opportunities
Why Work with Us:
- We care about our team members and subscribers
- We value relationships, service, and teamwork
- We offer a fun and supportive work environment
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