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Customer Service Representative Spanish Bilingual

2 months ago


Houston, Texas, United States The Auto Club Group Full time

AAA Roadside Assistance Call Center Representative - Spanish/English

**Job Summary**

As a remote, work-from-home bilingual AAA Roadside Assistance Call Center Representative, you will be the first point of contact for our valued members facing roadside emergencies. Your excellent communication skills and ability to work independently will make you an ideal candidate for this role.

**Key Responsibilities**

* Provide roadside assistance to members in need
* Respond to customer inquiries and resolve issues in a timely and professional manner
* Work collaboratively with a team to ensure seamless service delivery
* Maintain accurate records and reports

**Requirements**

* Bilingual in Spanish and English
* Excellent communication and customer service skills
* Ability to work independently and as part of a team
* Strong problem-solving and analytical skills

**What We Offer**

* Competitive salary and benefits package
* Opportunity to work from home
* Collaborative and dynamic work environment

**About The Auto Club Group**

The Auto Club Group is a leading provider of roadside assistance and insurance services. We are committed to delivering exceptional customer service and building strong relationships with our members.