Sales Team Lead
4 days ago
Job Summary:
The Tile Shop, Inc. is seeking a highly motivated and experienced Sales Team Lead to join our team as an Assistant Manager-In-Training. As a Sales Team Lead, you will be responsible for leading a team of sales associates to achieve sales goals and provide exceptional customer service.
Key Responsibilities:
- Lead by example to build, develop, and motivate a sales team to achieve sales goals and create a positive customer experience.
- Train and coach employees on policies, procedures, and job duties to ensure a high level of customer service.
- Proactively greet customers and develop lasting relationships to drive sales and customer loyalty.
- Sell tile and related products to exceed customer expectations and achieve sales goals.
- Learn and use knowledge of all store and warehouse operations to provide accurate information to customers.
- Lead by example to achieve sales goals and maintain a positive work environment.
- Learn the installation process and products to educate customers and provide expert advice.
- Track established store sales goals and provide regular updates to management.
- Provide customers with updates on product delivery status and maintain professional standards to protect The Tile Shop brand.
- Develop schedules for associates and warehouse personnel to ensure efficient operations.
- Maintain inventory accuracy and use good business practices at all times.
- Perform other duties as assigned by management.
Requirements:
- 2+ years of experience in retail management with a proven track record of success.
- Previous sales experience with a strong ability to build, develop, and motivate a sales team.
- Strong work ethic with a drive to exceed expectations and achieve sales goals.
- Ability to work well with others in a fast-paced, commission sales environment.
- Open to learning and growing independently and from feedback.
- Lead with a positive attitude and contagious enthusiasm.
- Detail-oriented and highly organized with a sense of design and ability to put together various styles, colors, and textures.
- Bachelor's degree or higher, preferred.
- Basic mathematical and computer skills.
- Ability to read, write, and speak in English.
- Previous experience in a related field, preferred.
What We Offer:
- Competitive pay with unlimited earning potential.
- Individual career growth opportunities and excellent training.
- Competitive and comprehensive benefit package.
- HSA employer contributions.
- 401(k) plan with employer matching.
- Team-focused work environment.
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