Care Services Contract and Project Manager

6 days ago

Austin, Texas, United States Texas Department of Aging & Disability Services Full time
Job Summary

We are seeking a highly skilled and experienced professional to join our team as a Care Services Contract and Project Specialist at the Texas Department of Aging & Disability Services. This is a challenging and rewarding opportunity to make a meaningful impact in the field of HIV services.

Key Responsibilities
  • Provide administrative, consultative, and advisory duties in program planning, data evaluation, data dashboards, program monitoring, services evaluation, and capacity building for the delivery of federal and state-funded HIV medical and psychosocial services.
  • Provide technical assistance and develop processes for contract monitoring to locally contracted Administrative Agencies (AAs) and direct service providers, and Care group staff.
  • Oversee the negotiations of performance-based objectives and work plans.
  • Conduct evaluation of performance measures and monitoring outcomes using data analysis.
  • Work closely with the data team to develop and support data quality improvement and quality assurance activities.
  • Identify training needs for contracting entities and develop action plans to improve contractor and program performance.
  • Develop and plan a schedule of program compliance reviews based on quantitative results and assessments (program risk analysis).
  • Review and approve recommendations on budget amounts during contractor budget negotiations.
  • Work as part of team with internal DSHS programs to ensure timely contracting processes.
  • Assist in preparing a variety of program documents, including but not limited to, program narratives, budgets, contract and PO requests, program plans, special reports, power points, and grant applications.
  • Work with quality assurance staff to monitor outcomes.
  • Interpret local, state, and federal laws and make appropriate recommendations to administrators of those programs.
Additional Responsibilities
  • Work as part of a team with diverse knowledge and education.
  • Provide support and day-to-day guidance and resolution.
  • Provide staff with appropriate resources to conduct technical assistance and monitoring to contracting entities in the development of budgets, objectives, and program plans.
  • Act as the liaison for Ending the HIV Epidemic initiatives.
  • Coordinate the groups data requests and data reports.
  • Coordinate visits to contractors and assists in the tracking of appropriate plans of action/corrective action plans or PDSAs.
  • May review and approve consultant written reports.
  • Develop and implement procedures and work systems to manage heavy workloads with short deadlines.
  • Develop procedures related to work performance.
  • Prepare correspondence to respond to public inquiries and concerns.
  • Oversee investigations for allegations of abuse, neglect, and confidentiality and security incidents related to contracting HIV care and service providers.
Representative Duties
  • Represent DSHS at meetings and conferences on a statewide and national basis and acts as a liaison within the Department.
  • Collaborate with other HIV/STD unit and section staff, especially THMP, to assist in policy development and collaboration to address cross-group goals.
  • Assist with the overall implementation of effective programs and systems that support the National HIV/AIDS strategy and the State's Ending the Epidemic Plan.
  • Serve as a liaison for community partnerships to identify and improve medical care and supportive services for persons living with HIV.
  • Lead meetings, develops agendas, and participates in work activities with other departments within DSHS and with local, state, and federal agencies.
Requirements
  • Knowledge of local, state, and national laws, rules, regulations, and policies relevant to HIV services programs.
  • Knowledge of budgeting process, grant application writing and reviewing, and administrative oversight of grant funded programs.
  • Knowledge of Ryan White Program rules and requirements.
  • Fundamental knowledge of case management and public health principles.
  • Knowledge of the role of clinical service in the prevention of HIV and HIV transmission.
Skills and Abilities
  • Skill in communicating with partners, stakeholder groups and in building consensus.
  • Skill in program monitoring and providing constructive feedback.
  • Skill in leading meetings and groups to reach common understanding and development of shared goals.
  • Skill in Microsoft Office applications (Word, Access, Excel, Outlook, and PowerPoint), Adobe Pro, and web browsers for Windows.
  • Strong verbal and written skills.
Experience
  • Experience supervising staff members with diverse levels of education and knowledge.
  • Experience in project management including developing work systems which support increased productivity, quality improvement, and reduction in re-work.
  • Experience in management, quality assurance, quality management, and team building.
  • Excellent communication skills necessary to produce effective oral and written communication with a wide range of audiences.

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