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Regional Director of Operations

1 month ago

Boston, Massachusetts, United States Get It Recruit Hospitality Full time
Job Title:
Regional Director

At Get It Recruit Hospitality, we're committed to excellence, driven by our remarkable people who share a passion for food and hospitality. We're dedicated to fostering growth through recognition, hands-on training, and insights into the latest industry trends.

We empower our team members to elevate standards and share their enthusiasm, transforming a job into a rewarding career.

Job Overview:

As a Regional Director, you'll lead, manage, and inspire a diverse team of Operations Directors, General Managers, and Directors of Dining Services within your region.

You'll play a pivotal role on the regional leadership team, offering strategic planning, direction, and mentorship to our prestigious accounts.

Your primary objective will be to reach operational and financial excellence while nurturing strong client relationships in an ever-evolving environment.

Key Responsibilities:
  • Lead and motivate a diverse team, ensuring the delivery of exceptional service.
  • Foster robust client relationships and drive efforts to meet Key Performance Indicators (KPIs) such as profitability, safety, and engagement.
  • Collaborate within the regional leadership team to share best practices, mitigate risks, and promote diversity.
  • Oversee all accounts in your designated territory, ensuring seamless communication with key stakeholders.
  • Assist the VP of Operations in establishing a positive cultural framework, emphasizing transparency, understanding, safety, accountability, and alignment.
  • Act as a brand ambassador and escalation point for senior clients within your area.
  • Partner with team members to streamline sales and retention processes across all accounts.
  • Collaborate with key stakeholders to support regional initiatives while ensuring compliance with quality assurance, policy, and USDA program requirements.
  • Champion team development through performance evaluations and succession planning, focusing on multi-unit management skills.
  • Manage financial results and P&L for your assigned territory, ensuring accurate reporting, forecasting, and budgeting processes.
  • Administer policies and procedures equitably, recognizing and anticipating marketplace trends.
  • Participate in regional strategic planning sessions.
Required Skills:
  • Strong leadership and team management capabilities.
  • Excellent client relationship management and communication skills (both written and verbal).
  • Analytical and strategic thinking abilities.
  • Proficiency in Microsoft Suite.
  • Capacity to manage multiple priorities effectively.
  • Solid financial acumen and expertise in budget management.
  • Proactive and adaptable mindset with a focus on inclusivity.
  • Resilience and flexibility in a dynamic environment.
Qualifications:

Bachelor's or master's degree from an accredited institution, or eight (8) years of progressive experience in multi-unit foodservice, hospitality management, or related fields.

Substantial background in senior leadership roles, including experience in contract and budget management.

Proven success in business growth and team leadership.

Ability to think quickly, analytically, and strategically.

Career Growth Opportunities:

We're committed to fostering an environment conducive to career advancement through comprehensive training, mentorship, and personal and professional development opportunities.

Company Culture And Values:

Our organization is defined by our people, who embody our values of passion, excellence, and inclusivity, creating a collaborative and supportive work environment.

Compensation And Benefits:
  • Medical, Dental, and Vision Insurance
  • Life Insurance/AD&D
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)