Current jobs related to Guest Services Representative - Columbus, Ohio - Akshar Hotels Inc

  • Guest Services Representative

    4 weeks ago

    Columbus, Ohio, United States Cameron Mitchell Restaurants Full time

    Guest Services Job DescriptionJob Summary:We are seeking a highly skilled Guest Services professional to join our team at Cameron Mitchell Restaurants. As a Guest Services Representative, you will be responsible for creating a positive first impression and ensuring that our guests have an exceptional dining experience.Key Responsibilities:Exemplify genuine...

  • Guest Service Representative

    2 months ago

    Columbus, Ohio, United States Twin Tier Hospitality Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Guest Service Representative to join our team at Twin Tier Hospitality. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesGuest Registration and Room...

  • Guest Service Representative

    3 weeks ago

    Columbus, Ohio, United States Tharaldson Hospitality Full time

    Job SummaryWe are seeking a highly skilled Guest Service Agent to join our team at Tharaldson Hospitality. As a Guest Service Agent, you will be responsible for providing exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesRegister and assign rooms to guests in a timely and efficient...

  • Guest Service Representative

    1 month ago

    Columbus, Ohio, United States Le Meridien Columbus Full time

    Job Title: Guest Service AgentLe Meridien Columbus is seeking a highly skilled Guest Service Agent to join our team. As a Guest Service Agent, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.Key Responsibilities:Provide attentive and courteous service to guests during check-in,...

  • Guest Service Representative

    3 weeks ago

    Columbus, Ohio, United States Le Meridien Columbus Full time

    Job SummaryWe are seeking a highly skilled Guest Service Agent to join our team at Le Meridien Columbus, The Joseph. As a key member of our front desk team, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.Key ResponsibilitiesProvide attentive and courteous service to guests during...

  • Guest Service Representative

    3 weeks ago

    Columbus, Ohio, United States Highgate Hotels Full time

    Job Title: Guest Service AgentWe are seeking a highly skilled Guest Service Agent to join our team at Le Meridien Columbus, The Joseph. As a Guest Service Agent, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.Key Responsibilities:Provide attentive and courteous service to guests during...

  • Guest Service Representative

    1 month ago

    Columbus, Ohio, United States Highgate Hotels Full time

    Job Title: Guest Service AgentWe are seeking a highly skilled and customer-focused Guest Service Agent to join our team at Le Meridien Columbus, The Joseph. As a key member of our Front Office Operations team, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.Responsibilities:Provide...

  • Guest Service Representative

    4 weeks ago

    Columbus, Ohio, United States Le Meridien Columbus, The Joseph Full time

    Job Title: Guest Service AgentJoin the Le Meridien Columbus, The Joseph team as a Guest Service Agent and provide exceptional service to our guests. As a key member of our front desk team, you will be responsible for ensuring a seamless and memorable experience for our guests.Responsibilities:Provide attentive and courteous service to guests during check-in,...

  • Guest Services Representative

    2 months ago

    Columbus, Ohio, United States Shaner Hotel Group Full time

    Position OverviewThe Front Desk Agent plays a vital role in ensuring a seamless guest experience at our establishment. This position requires a commitment to providing exceptional service while managing various front desk operations.Key ResponsibilitiesMaintain availability for a flexible work schedule, which includes weekends, holidays, and varying...

  • Guest Service Representative

    2 weeks ago

    Columbus, Ohio, United States Twin Tier Hospitality Full time

    Job Title: Guest Service AgentJoin our team as a Guest Service Agent at Double Tree by Hilton Worthington - Columbus, OH. As a key member of our front desk team, you will be responsible for delivering exceptional customer service to our guests, ensuring a seamless and memorable experience.Key Responsibilities:Handle guest registration and room assignments,...

  • Guest Services Representative

    2 months ago

    Columbus, Ohio, United States Shaner Hotel Group Full time

    Job OverviewAvailability to work a flexible schedule, including weekends, holidays, and varied shifts.Address guest concerns to ensure a high level of satisfaction.Manage all check-in and check-out processes in accordance with established hotel standards.Follow payment, cash handling, and credit policies and procedures.Prepare, print, and distribute daily...

  • Guest Service Representative

    4 weeks ago

    Columbus, Ohio, United States Highgate Hotels Full time

    Job Title: Guest Service AgentWe are seeking a highly skilled and customer-focused Guest Service Agent to join our team at Le Meridien Columbus, The Joseph. As a key member of our Front Office team, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.Responsibilities:Provide attentive and...

  • Guest Services Representative

    2 months ago

    Columbus, Ohio, United States Shaner Hotel Group Full time

    Job OverviewAvailability for a flexible work schedule, including weekends, holidays, and various shifts.Address guest concerns to ensure satisfaction.Manage all check-in and check-out processes in accordance with hotel standards.Follow payment, cash handling, and credit protocols.Prepare, print, and distribute daily reports to relevant departments.Resolve...

  • Guest Services Representative

    1 month ago

    Columbus, Ohio, United States Three Creeks Kitchen + Cocktails Full time

    {"title": "Host and Hospitality Specialist", "subtitle": "Create Memorable Guest Experiences", "content": "At Three Creeks Kitchen + Cocktails, we're seeking a skilled Host and Hospitality Specialist to join our team. As a key member of our front-of-house staff, you'll be responsible for creating a warm and welcoming atmosphere for our guests.Your primary...

  • Guest Services Representative

    3 weeks ago

    Columbus, Ohio, United States Three Creeks Kitchen + Cocktails Full time

    About Three Creeks Kitchen + CocktailsWe are a new local management-owned Casual Fine Dining restaurant, serving Chef-Inspired Local Favorites in the glass and on the plate. Our mission is to create an exceptional dining experience for our guests, and we're looking for a talented Host to join our team.Job SummaryAs a Host, you will be the first point of...

  • Guest Services Representative

    2 months ago

    Columbus, Ohio, United States Shaner Hotel Group Full time

    Job OverviewAs a vital member of our hospitality team, you will play a key role in ensuring a seamless experience for our guests. Your responsibilities will encompass managing check-in and check-out processes, handling guest inquiries, and maintaining high standards of service.Key ResponsibilitiesMaintain a flexible work schedule, including availability on...

  • Guest Service Ambassador

    2 weeks ago

    Columbus, Ohio, United States Hilton Garden Inn Franklin Cool Springs Full time

    Job Title: Guest Service RepresentativeWe are seeking a highly skilled Guest Service Representative to join our team at Hilton Garden Inn Franklin Cool Springs. As a key member of our front desk team, you will be responsible for delivering exceptional customer service to our guests, ensuring their stay with us is memorable and enjoyable.Key...

  • Valet Guest Service Manager

    4 days ago

    Columbus, Ohio, United States Parking Management Services Full time

    Job SummaryPMC is seeking a skilled Valet Guest Service Manager to lead our valet team and deliver exceptional guest experiences. As a key member of our hospitality operations, you will oversee the day-to-day operations of our valet service, ensuring smooth and efficient operations. Your leadership skills and attention to detail will be essential in...

  • Hotel Guest Service Representative

    7 days ago

    Columbus, Ohio, United States Buffalo Lodging Associates Full time

    Front Desk Agent OpportunityWe are seeking a skilled Front Desk Agent to join our team at Holiday Inn Express & Suites -Columbus Airport East. As a Front Desk Agent, you will be the face of the hotel, providing exceptional service to all guests.Responsibilities:Greet guests and complete the check-in/check-out procedure through the Property management...

  • Hotel Guest Service Representative

    3 weeks ago

    Columbus, Ohio, United States Buffalo Lodging Associates Full time

    Front Desk Agent Job DescriptionWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Buffalo Lodging Associates. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a seamless stay.Key Responsibilities:Greet and check-in...

Guest Services Representative

2 months ago

Columbus, Ohio, United States Akshar Hotels Inc Full time
Job Overview

Akshar Hotels Inc is seeking a dedicated Guest Services Representative to be the initial point of contact for our guests and oversee all facets of their stay. We pride ourselves on providing exceptional hospitality and ensuring a memorable experience for all visitors.

Key Responsibilities

  • Facilitate all check-in and check-out procedures
  • Handle online and telephone bookings
  • Inform guests about payment options and validate their credit card information
  • Register guests while collecting essential details (such as contact information and stay duration)
  • Greet guests upon arrival and allocate rooms accordingly
  • Provide comprehensive information regarding our hotel, available accommodations, pricing, and amenities
  • Address guest complaints promptly and professionally
  • Coordinate with housekeeping to ensure all rooms are clean, organized, and well-equipped for guest needs
  • Confirm group bookings and arrange tailored services for VIP guests and event participants
  • Promote additional services and amenities when suitable
  • Maintain accurate records of reservations and payments

Essential Skills

  • Previous experience as a Guest Services Representative, Receptionist, or in a similar capacity
  • Familiarity with hotel reservation systems (experience with SynXis Central Reservations is a plus)
  • Understanding of travel planning platforms such as Booking and TripAdvisor
  • Strong customer service orientation
  • Outstanding communication and organizational abilities
  • A degree in hospitality management is advantageous

Benefits

We are in search of a proactive team player with a robust work ethic and a commitment to surpassing expectations. Your dedication and organizational skills will be rewarded with competitive compensation and a comprehensive benefits package.

  • Attractive salary
  • Comprehensive benefits for full-time roles
  • Discounted hotel stays at our properties and globally
  • Discounts on dining and beverages
  • Opportunities for professional growth and advancement