Bilingual Sales Counter Representative

2 weeks ago


Tulsa, Oklahoma, United States LKQ Full time
Position Overview:

As part of our ongoing expansion, we are seeking enthusiastic and committed Counter Sales Representatives.

The Counter Sales Representative will play a crucial role in delivering exceptional customer service to both walk-in and phone customers.

We are looking for individuals who are highly motivated and eager to assist in all operational processes and procedures.

If you thrive in a dynamic environment and enjoy collaborating with positive, energetic team members, this role is for you.

Key Responsibilities:
  • Greet every customer warmly as they enter and maintain a friendly rapport throughout their visit.
  • Utilize suggestive selling techniques at checkout and assist customers with any inquiries or issues.
  • Manage orders for out-of-stock and special items, create purchase orders, and follow up with customers until invoices are completed.
  • Keep organized files and accurate records of all transactions, ensuring the cash drawer is balanced.
  • Monitor inventory levels to maintain appropriate stock and ensure the showroom is well-presented.
  • Coordinate with the warehouse to ensure timely order fulfillment, maintaining LKQ's high standards of customer service.
  • Proactively seek new accounts and reconnect with previous customers by researching past client information.
  • Perform additional duties as assigned.
Qualifications:
  • High School Diploma or GED equivalent is required.
  • Strong background in customer service is essential.
  • Previous experience in the automotive industry and knowledge of automotive parts is preferred.
  • Ability to follow both verbal and written instructions.
  • Capability to lift items weighing up to 75 lbs.
  • Must work effectively as part of a team and be willing to put in extra hours when needed.
  • A positive and helpful attitude, along with a commitment to outstanding customer service, is crucial.
  • Bilingual proficiency in English and Spanish is required.
  • Willingness to work weekends is necessary.

While performing the duties of this position, employees may be exposed to moving mechanical parts and a typical office environment. Occasional exposure to extreme temperatures and moderate noise levels is expected.

Benefits:
  • Health, Dental, and Vision Insurance
  • Paid Time Off
  • 401k with Generous Company Match
  • Company Paid Life Insurance and Long-Term Disability
  • Short-Term Disability
  • Employee Assistance Program
  • Tuition Reimbursement
  • Employee Discounts


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