Bilingual Sales Counter Representative
2 weeks ago
As part of our ongoing expansion, we are seeking enthusiastic and committed Counter Sales Representatives.
The Counter Sales Representative will play a crucial role in delivering exceptional customer service to both walk-in and phone customers.
We are looking for individuals who are highly motivated and eager to assist in all operational processes and procedures.
If you thrive in a dynamic environment and enjoy collaborating with positive, energetic team members, this role is for you.
Key Responsibilities:- Greet every customer warmly as they enter and maintain a friendly rapport throughout their visit.
- Utilize suggestive selling techniques at checkout and assist customers with any inquiries or issues.
- Manage orders for out-of-stock and special items, create purchase orders, and follow up with customers until invoices are completed.
- Keep organized files and accurate records of all transactions, ensuring the cash drawer is balanced.
- Monitor inventory levels to maintain appropriate stock and ensure the showroom is well-presented.
- Coordinate with the warehouse to ensure timely order fulfillment, maintaining LKQ's high standards of customer service.
- Proactively seek new accounts and reconnect with previous customers by researching past client information.
- Perform additional duties as assigned.
- High School Diploma or GED equivalent is required.
- Strong background in customer service is essential.
- Previous experience in the automotive industry and knowledge of automotive parts is preferred.
- Ability to follow both verbal and written instructions.
- Capability to lift items weighing up to 75 lbs.
- Must work effectively as part of a team and be willing to put in extra hours when needed.
- A positive and helpful attitude, along with a commitment to outstanding customer service, is crucial.
- Bilingual proficiency in English and Spanish is required.
- Willingness to work weekends is necessary.
While performing the duties of this position, employees may be exposed to moving mechanical parts and a typical office environment. Occasional exposure to extreme temperatures and moderate noise levels is expected.
Benefits:- Health, Dental, and Vision Insurance
- Paid Time Off
- 401k with Generous Company Match
- Company Paid Life Insurance and Long-Term Disability
- Short-Term Disability
- Employee Assistance Program
- Tuition Reimbursement
- Employee Discounts
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