Bilingual Customer Service and Sales Representative
2 weeks ago
SPI LLC is actively looking for candidates proficient in Spanish to fill the role of Customer Service and Inside Sales Representative (CSSR). In this position, you will handle a range of customer-facing responsibilities, including responding to inquiries, promoting our offerings, and generating potential leads. This role also encompasses sales activities and may require assistance in warehouse operations as needed.
Key Responsibilities
- Interact with customers to resolve product and service questions
- Suggest additional products and services to both new and existing clientele
- Manage a substantial volume of incoming and outgoing communications
- Anticipate customer needs and propose additional solutions
- Stay updated on competitor activities and identify sales prospects
- Generate leads and maintain customer relationships
- Meet sales objectives and finalize transactions
- Maintain customer records and assist with administrative duties
- Support warehouse functions and ensure proper facility upkeep
- Participate in inventory control and maintain display areas
- Document project specifics and oversee orders for larger initiatives
Qualifications
- High school diploma or equivalent experience
- Excellent customer service and communication abilities
- Basic knowledge of warehouse operations
- Skills in operating forklifts and pallet jacks
- Competence in mathematics and computer applications
- Previous experience in inside sales or customer service preferred
- Bilingual proficiency in Spanish is advantageous
Work Environment
This position requires working in both office and warehouse environments, with physical tasks such as standing, walking, and lifting items up to 30lbs. Candidates should be prepared for outdoor work and varying weather conditions.
Travel Requirements
This role does not involve travel.
Employment Status
This position is classified as non-exempt from overtime regulations.
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Tulsa, Oklahoma, United States SPI LLC Full timeAbout SPI LLCSPI LLC is actively looking for candidates proficient in Spanish to fill the role of Customer Service and Inside Sales Representative (CSSR). In this position, you will undertake various customer-facing responsibilities, including addressing customer inquiries, promoting our offerings, and generating potential sales leads. This role may also...
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