Fleet Operations Manager
7 days ago
ContainerPort Group (CPG) is a leading multimodal transportation company specializing in container drayage. We provide comprehensive container drayage and logistics solutions for customers throughout North America. Our company prides itself on meeting customer needs through a safe and dependable fleet of nearly 1,300 independent contract drivers, and a dedicated team of over 350 transportation experts.
About This RoleWe are currently seeking a dedicated and driven individual to join our team as a Fleet Manager for our new growing terminal in Cleveland. The Fleet Manager will be the direct link between our drivers and customers, building trusting relationships with our drivers and fully supporting them in day-to-day operations.
Key Responsibilities- Leadership and Supervision: Provide leadership and supervise our fleet of owner-operators, ensuring they have the necessary resources and support to excel in their roles.
- Delivery Performance: Monitor and ensure effective and efficient delivery performance, fleet profitability, and compliance with regulations.
- Equipment Management: Assign equipment as needed to maximize efficiency and profitability of every delivery.
- Load Management: Plan and execute order of deliveries to create efficient load drop-offs and pick-ups.
- Contractor Management: Develop lasting relationships with fleet of contractors to improve performance and encourage retention.
- Customer Service: Resolve customer/terminal/rail disputes involving contractors and ensure customer satisfaction.
- Compliance and Training: Monitor contractor's compliance and use discretion to take appropriate action related to DOT and compliance regulations, controlled substance suspicion, hours of service, vehicle compliance, and coordinate required training for fleet of contractors.
- Education: High School diploma required.
- Alignment: Alignment with ContainerPort Group's purpose, brand promise, and core values.
- Experience: 2-5 years of intermodal/container transportation experience.
- Knowledge: Working knowledge of DOT regulations.
- Skills: Excellent verbal and written communication skills, strategic thinking, ability to effectively prioritize and accurately execute time-sensitive tasks, computerized dispatch skills, and strong computer skills.
- Competitive Compensation: Competitive salary and benefits package.
- Comprehensive Benefits: Medical, Prescription, Dental, Vision, Life, AD&D, & Disability insurance, Employee Assistance Program, Financial planning, 401(k) plan with up to 6% company match, Paid Time Off, Flexible work arrangements, Internal Mobility & professional development opportunities, Tuition assistance, and Bonus Eligibility.
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