Customer Service Representative
1 month ago
Overview:
At Pollo Campero, we're committed to delivering an unforgettable experience for our customers. As a Front of House Team Member, you'll play a vital role in making that happen.
Responsibilities:
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Welcome new and repeat guests with a smile
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Be knowledgeable about our menu to make meal suggestions and answer questions
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Verify each guest order for accuracy, manage to-go orders, process POS transactions, and follow cash handling procedures
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Operate the cash register and count money and give change correctly
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Count the register before and after each shift with management to ensure no shortage or overage
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Assist with front-line food preparation procedures such as packaging and taking orders to tables
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Ensure customer satisfaction by providing quick, efficient service and quality products
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Work effectively with others and communicate clearly in a busy restaurant environment
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Follow all safety rules, policies, and procedures
Qualifications:
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Must be 18 years of age or older
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Must be fluent in English and Spanish
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Preferred: 1+ year of experience in similar roles
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Ability to lift and push 50 lbs
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Ability to stand for long periods
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Flexibility to work nights, weekends, and holidays
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Must follow the company's Personal Care and Hygiene policies
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Must be able to produce authorized U.S. work documents
Pay Range:
Starting from USD $17.00/Hr.
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