Operations Manager

2 weeks ago


Baltimore, Maryland, United States GF Full time

Embark on a Journey in Management

Consider this role as a stepping stone for your management aspirations. Our extensive training program is designed to be both demanding and rewarding. Unlike many organizations, we prioritize growth and development, providing you with experienced mentors to cultivate your sales, leadership, and essential management skills. We are not just hiring you to perform tasks; we are empowering you to make impactful decisions.

Role Overview:

As an Operations Manager, you will hold a full-time, salaried position responsible for overseeing production and assisting with store operations. Your focus will be on achieving performance objectives related to sales, customer satisfaction, product excellence, and team development.

Ideal Candidate Profile:

The ideal candidate is an ambitious Assistant Manager or Supervisor from a retail or food service background, dedicated to providing exceptional, personalized service to customers. You should demonstrate a commitment to quality and possess a solid understanding of how various costs influence business profitability and how to manage those costs effectively.

You should be eager to foster community relationships and drive sales growth within your store. A strong coach who can identify and nurture outstanding talent is essential, with experience in hiring seasonal staff being advantageous.

What Sets Us Apart?

We are a well-established brand with a legacy of excellence. We value work-life balance, offering a schedule that typically requires about 50 hours per week, with Sundays off. Our managers are entrusted with complete accountability for their store operations.

Core Values:

We genuinely uphold our values, which include:

  • Passion for Our Work
  • Commitment to Serving Others
  • Aiming for Excellence
  • Integrity in All Actions
  • Maintaining a Fun Environment

What We Offer:

We provide competitive compensation and benefits, including a robust 401(k) plan with an attractive match. Enjoy a balanced lifestyle with minimal early mornings and late nights. Experience the tangible impact of your contributions and benefit from a leadership development program aimed at nurturing top talent. Many of our team members have successfully transitioned from entry-level positions to senior roles and even franchise ownership.

Additional Information:

Store leaders must possess a valid driver's license and reliable transportation. The role involves physical activities such as bending, stooping, standing for extended periods, twisting, and lifting items weighing up to 65 lbs.

We take pride in our company and are committed to being an equal opportunity employer. All applicants are considered without regard to race, gender, color, citizenship, national origin, religion, age, marital status, disability, military service, sexual orientation, gender identity, or any other protected category under applicable laws.


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