Academic Support Advisor

2 weeks ago


Phoenix, Arizona, United States Grand Canyon Education, Inc. Full time
Academic Support Advisor - Online Division - Grand Canyon Education

Join Our Team

At Grand Canyon Education, we are dedicated to empowering students to achieve their educational goals. We are seeking a driven Academic Support Advisor to assist both current and prospective online students in navigating their academic journey, including program requirements, course selection, and financial guidance.

Compensation and Benefits

The starting salary for this position is $43,000 annually, with the potential to earn up to $70,000 based on performance and tenure.

We offer a comprehensive benefits package, which includes:
- 100% tuition coverage for employees pursuing a Master's degree
- 75% tuition coverage for Doctorate programs
- Generous tuition benefits for spouses, children, and dependents

Work Environment

This role is based in a hybrid model, requiring in-office attendance two days a week, with flexibility for remote work on other days. In-person training will be conducted at our campus for three weeks.

Your Role

As an Academic Support Advisor, your responsibilities will include:

1. **Guidance and Counseling**: Provide ongoing support to students regarding university policies, payment options, and academic progress. You will ensure students are financially cleared and assist with necessary documentation for their educational journey.

2. **Advocacy and Influence**: Utilize your passion for education to offer exceptional support to prospective students through various communication channels, promoting the mission of Grand Canyon Education.

3. **Compliance and Support**: Act as a student advocate, ensuring all academic compliance matters are addressed prior to course commencement. You will implement strategies to support student retention and success.

Qualifications

The ideal candidate will possess:

- A bachelor's degree
- A clean credit report with no federal student loan delinquencies
- Excellent customer service and organizational skills
- Strong communication abilities
- Self-motivation and a proactive approach to challenges
- High emotional intelligence to connect with a diverse student population
- Proficiency in Microsoft Office Suite

Preferred Qualifications


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