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Academic Support Specialist
2 months ago
Grand Canyon Education, Inc. is seeking a highly motivated and organized individual to support the mission of Grand Canyon University through our Ground Operations - GCU Live Lessons department.
Key Responsibilities- Presents a wide range of educational materials to both high school and community college students using an online live-stream platform.
- Maintains a high level of professionalism and provides excellent customer service to prospective students.
- Collaborates with GCU and GCE staff to ensure seamless execution of live lessons.
- Implements effective communication and presentation strategies to represent GCU's academic excellence.
- Troubleshoots problems as they arise with minimal support.
- Provides support to full-time employees through the completion of promotional and administrative tasks.
- Represents GCU professionally and in a positive light by sharing personal experiences as necessary.
- Stays within time constraints for each lesson and manages time effectively.
- Facilitates consistent and quality presentations, while demonstrating the ability to cater each lesson to its audience.
- Effectively trains fellow student workers as needed.
- Maintains a professional appearance and adheres to the University's values.
- Minimum 3.0 GPA.
- Able to work 20 hours per week during Fall and Spring semester.
- Able to work during Summer and other breaks preferred, but not required.
- Ability to work a flexible schedule.
- Friendly, enthusiastic, proactive, self-assured, organized, and dependable.
- Organized, articulate, and skilled in verbal communication.
- Outstanding customer service and communication skills.
- Confidence using MS Office (Word, Excel, Outlook, etc.).
- Willingness to be open to learning and growing.
- Maturity of judgment and behavior.
- Maintains high standards for work areas and appearance.
- Maintains a positive attitude.
- Must comply with any dress code requirements.
- Attends work and shows up for scheduled shift on time with regularity.
- Takes pride in work (accuracy is more important than speed).
- Comfortable multi-tasking on occasion.
- Willing to work in an in-person environment on a regular basis.
- Enrolled at GCU as a full-time student in a Bachelor's program or Master's program.
- Retain a 2.0 GPA as a Bachelor level student or a 3.0 GPA as a Master level student.
- Maintain good financial and academic (SAP) standing with the University.
