Culinary Operations Supervisor

2 weeks ago

San Jacinto, California, United States Soboba Casino Full time
Job Overview

The Culinary Operations Supervisor plays a vital role in overseeing the daily functions of the Food Outlet, ensuring that Team Members and the Outlet Manager operate smoothly and efficiently.

Key Responsibilities

  • Develop and distribute weekly schedules for Food Outlets and Team Members.
  • Manage inventory levels and execute orders for the Food Outlet as necessary.
  • Conduct comprehensive Month End Inventory assessments for the Food Outlet.
  • Maintain accurate daily, weekly, and monthly logs and spreadsheets.
  • Ensure accountability among food outlet team members for their assigned shift duties.
  • Adhere to departmental and Casino policies and procedures.
  • Guarantee compliance with established policies, Gaming Commission regulations, and internal controls.
  • Assist in onboarding and training new Food Outlet Team Members.
  • Contribute to menu planning and analyze cost of sales.
  • Support Food Outlet Team Members in executing their responsibilities.
  • Act as a communication bridge between Food Outlet Team Members and the Outlet Manager.
  • Engage in special events and banquets as required.
  • Order necessary supplies for the outlets as needed.
  • Provide assistance to the Outlet Manager as required.
  • Oversee timekeeping and payroll processes while ensuring adherence to Kronos procedures.
  • Must maintain a reliable and consistent work schedule aligned with business needs, ensuring regular attendance.
  • Complete special projects and additional tasks as assigned.

Supervisory Duties

  • Assist in the hiring, training, scheduling, evaluation, counseling, and motivation of employees.
  • Comply with all company safety and security policies; report any accidents, injuries, or unsafe conditions to management; complete necessary safety training and certifications.
  • Ensure that uniforms and personal appearance are professional and clean; maintain confidentiality of proprietary information and protect company assets.
  • Welcome and acknowledge all guests according to company standards; proactively address guests' service needs.
  • Communicate effectively and professionally with others.
  • Foster positive working relationships with colleagues to achieve common objectives.

Qualifications

  • Must be at least 21 years of age.
  • High School diploma or equivalent is required.
  • A minimum of two (2) years of experience in food and beverage service is required.
  • Preferred: Two (2) years of experience in a leadership or supervisory role.
  • Required: Two (2) years of cash handling experience.
  • Guest service experience is preferred.
  • Familiarity with POS systems and manual registers is preferred.
  • Any combination of education, experience, and training that provides the necessary knowledge, skills, and abilities.
  • Must provide evidence of eligibility to work in the United States.

Licenses and Certifications

  • Ability to obtain and maintain a valid Soboba Tribal Gaming Commission license.
  • Must pass all drug and/or alcohol testing.
  • Ability to obtain and maintain a County of Riverside Food Handlers Card within seven (7) days of hire.
  • Ability to obtain and maintain TIPS certification (Training for Intervention Procedures).
  • Responsible Beverage Service (RBS) certification is required or must be obtained within 60 days of hire.

Benefits

Full-time team members are eligible for a variety of health and wellness benefits upon timely submission of enrollment forms. Coverage effective dates vary by plan, and further information will be provided during New Hire Orientation. Current offerings include:

  • 401k Plan
  • Basic Life Insurance (employer paid) with the option to purchase Supplemental Life Insurance
  • Medical, Dental & Vision coverage paid for the employee
  • Employee Assistance Program
  • Wellness Program (Annual Health Fair, Wellness Education, and Incentive Programs)
  • Paid Time Off

Team Member Recognition

  • Reward and Recognition Program (Quarterly and Annually)
  • Team member Incentives
  • Discounted Team member meals

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