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Front Desk Coordinator

2 months ago

Reading, Pennsylvania, United States SightMD Full time
Job Summary:

SightMD is a rapidly growing integrated ophthalmic provider group seeking a highly skilled and detail-oriented Front Desk Receptionist to join our team. As a key member of our medical office staff, you will play a vital role in providing exceptional patient care and ensuring the smooth operation of our daily activities.

Key Responsibilities:
  • Patient Intake: Greet patients, collect demographics, and verify insurance information.
  • Scheduling: Schedule appointments, answer phone calls, and respond to patient inquiries.
  • Administrative Tasks: Organize and input data into electronic health records, process patient information, and maintain accurate records.
  • Customer Service: Provide exceptional customer service, respond to patient concerns, and resolve issues in a timely and professional manner.
  • Team Collaboration: Communicate effectively with internal office team and providers to ensure seamless patient care and efficient office operations.
Requirements:
  • Education: High School diploma or equivalent required.
  • Skills: Excellent written, verbal, and listening skills, strong interpersonal, time management, and organizational skills.
  • Availability: Ability to work a flexible schedule, including weekends.
Preferred Qualifications:
  • Experience: Prior experience in the medical field highly desirable.
Benefits:
  • Medical/Dental/Vision Insurance
  • Prescription Drug Coverage
  • Company Paid Term Life Insurance & Long-Term Disability
  • Supplemental Insurance Benefits
  • Employee Assistance Program (EAP)
  • Retirement Plan - 401(k)
  • Paid Time Off (PTO)
  • Paid Holidays
  • Career Development Programs