Pediatric Dental Services Coordinator

1 month ago


Reading, Pennsylvania, United States Childrens Dental Health Full time
Overview

We are seeking a highly motivated and customer-focused Patient Services Representative to join our team at Children's Dental Health. As a key member of our front office team, you will provide exceptional patient service and ensure a smooth and efficient experience for our patients and families.

Responsibilities
  • Provide welcoming and respectful customer service to patients and families upon arrival and dismissal.
  • Serve as a liaison between patients and support staff by preparing patient charts and keeping the office organized.
  • Filing and scanning medical documents and office forms as directed.
  • Verifying patient demographic, health, pharmacy, and insurance information.
  • Scheduling and confirming patient appointments.
  • Cleaning the front office work area and other maintenance assignments as directed.
Qualifications
  • Motivated and willing to learn on the job.
  • Experience working in the front desk area of a medical/dental practice preferred.
  • Strong customer service skills and ability to communicate well.
  • Demonstrated desire to work with children in a pediatric setting.
  • Experience scheduling appointments, verifying insurance, collecting co-pays, and answering multiple phone lines.
What We Offer
  • Comprehensive benefits package, including medical and vision insurance, 401(k) plan with company match, and generous paid time off and holidays.
  • Employee referral program and exclusive discounts on restaurants, travel, and more.
  • Pet insurance and cutting-edge technology and training.
  • Life and disability insurance options.


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