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Bilingual Customer Service Representative
2 months ago
We are seeking a highly skilled and customer-focused Bilingual Customer Service Representative to join our team at The Sherwin-Williams Company. As a key member of our sales team, you will be responsible for providing exceptional customer service and support to our wholesale and retail customers.
Key Responsibilities- Customer Service: Respond to customer inquiries, resolve issues, and provide solutions to meet their needs.
- Sales and Service: Assist customers in selecting the right products and services, process sales transactions, and maintain accurate records.
- Product Knowledge: Stay up-to-date on product features, benefits, and applications to provide expert advice to customers.
- Store Operations: Maintain a clean and organized store environment, including stocking shelves, setting up displays, and loading/unloading delivery trucks.
- Team Collaboration: Work closely with colleagues to achieve sales goals, share knowledge, and support each other in providing excellent customer service.
- Age: Must be at least 18 years old.
- Language: Must be able to read, write, comprehend, and communicate in English and Spanish.
- Physical Demands: Must be able to lift up to 50 lbs. frequently and up to 70 lbs. on occasion.
- Availability: Must be willing to work all scheduled hours, including evenings and weekends.
- Driver's License: Have a valid, unrestricted driver's license.
- Education: Have at least a high school diploma or GED.
- Experience: Have at least one year of experience working in a delivery, retail, or customer service position.
- Paint and Coatings Experience: Have previous work experience selling paint and paint-related products.
