Bilingual Customer Service Representative

2 weeks ago


Tucson, Arizona, United States Sherwin-Williams Full time
Job Summary

We are seeking a highly skilled and bilingual Customer Service Specialist to join our team at Sherwin-Williams. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with wholesale and retail customers, and driving sales growth.

Key Responsibilities
  • Provide excellent customer service, answering customer questions and resolving issues in a timely and professional manner
  • Build and maintain strong relationships with wholesale and retail customers, identifying their needs and presenting appropriate products and services
  • Process sales transactions accurately and consistently, meeting sales goals and targets
  • Stay up-to-date with product knowledge, features, and benefits, and communicate this information to customers
  • Assist with inventory management, including stocking shelves, setting up displays, and maintaining a clean and organized store environment
  • Participate in sales promotions and events, and contribute to the development of sales strategies and plans
Requirements
  • High school diploma or equivalent required; associate's or bachelor's degree preferred
  • At least one year of experience in a customer-facing role, preferably in retail or sales
  • Ability to read, write, comprehend, and communicate in English and Spanish
  • Ability to lift up to 50 pounds frequently and up to 70 pounds occasionally
  • Valid driver's license and reliable transportation
Preferred Qualifications
  • Previous experience working in a delivery, retail, or customer service position
  • Previous experience selling paint and paint-related products
  • Previous experience operating tinting and mixing equipment

We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.



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