Current jobs related to Hotel Front Desk Representative - Scottsdale, Arizona - Hotel Resource

  • Hotel Front Desk Representative

    1 month ago

    Scottsdale, Arizona, United States Hyatt House Scottsdale Full time

    Hotel Front Desk Agent Job DescriptionWe are seeking a highly skilled and customer-focused Hotel Front Desk Agent to join our team at Hyatt House Scottsdale. As a key member of our guest services team, you will be responsible for providing exceptional service to our guests, ensuring their stay is memorable and enjoyable.Key Responsibilities:Handle customer...

  • Front Desk Representative

    2 weeks ago

    Scottsdale, Arizona, United States HCW Management Consultants LLC Full time

    Job SummaryAs a Front Desk Representative at HCW Hospitality, you will be the face of our hotel, welcoming guests with warmth and professionalism. Your primary responsibility will be to manage check-ins and check-outs, respond to guest inquiries, and handle reservations with accuracy and attention to detail.Key Responsibilities:Greet and welcome guests with...

  • Front Desk Representative

    4 weeks ago

    Scottsdale, Arizona, United States Four Seasons Full time

    Front Desk AgentAt Four Seasons, we're seeking a skilled Front Desk Agent to join our team. As a key member of our guest services team, you'll be responsible for providing exceptional customer service, ensuring seamless check-in and check-out processes, and handling guest inquiries and requests with professionalism and efficiency.Key Responsibilities:Greet...

  • Front Desk Representative

    3 weeks ago

    Scottsdale, Arizona, United States Crescent Hotels & Resorts Full time

    Job Title: Front Desk AgentJob Summary:Crescent Hotels & Resorts is seeking a highly skilled and customer-focused Front Desk Agent to join our team. As a Front Desk Agent, you will be responsible for providing exceptional guest service, ensuring a smooth and efficient check-in and check-out process, and promoting hotel services and facilities.Key...

  • Hotel Front Desk Representative

    3 weeks ago

    Scottsdale, Arizona, United States Lodging Dynamics Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Lodging Dynamics Hospitality Group. As a key member of our hotel team, you will be responsible for ensuring exceptional guest satisfaction and revenue optimization through check-in, check-out, and attentive coordination of hotel services.Key...

  • Hotel Front Desk Representative

    4 weeks ago

    Scottsdale, Arizona, United States Lodging Dynamics Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Canopy by Hilton Scottsdale Old Town. As a key member of our hotel staff, you will be responsible for ensuring guest satisfaction and revenue optimization through check-in, check-out, and attentive coordination of hotel services.Key ResponsibilitiesRegister...

  • Hotel Front Desk Representative

    2 weeks ago

    Scottsdale, Arizona, United States Lodging Dynamics Full time

    Job Summary:The Front Desk Agent is responsible for ensuring guest satisfaction and revenue optimization through check-in, check-out, and attentive coordination of hotel services. This role requires a professional and efficient individual who can work effectively in a fast-paced environment.Key Responsibilities:Registers guests into the hotel in a prompt and...

  • Front Desk Supervisor

    3 weeks ago

    Scottsdale, Arizona, United States ADERO Scottsdale Full time

    Job SummaryThe Front Desk Supervisor is responsible for providing exceptional guest service and ensuring a smooth hotel operation. This role requires a strong attention to detail, excellent communication skills, and the ability to work effectively in a fast-paced environment.Key ResponsibilitiesAssist the Front Desk Manager in ensuring that all guest needs...

  • Front Desk Representative

    4 weeks ago

    Scottsdale, Arizona, United States Crescent Hotels & Resorts Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Crescent Hotels & Resorts. As a Front Desk Agent, you will be responsible for providing exceptional guest service and ensuring a seamless experience for our guests.Key ResponsibilitiesGreet and register guests, ensuring a warm and welcoming experienceProcess...

  • Front Desk Representative

    3 weeks ago

    Scottsdale, Arizona, United States Aimbridge Hospitality Full time

    Front Desk Agent OpportunityAimbridge Hospitality is seeking a skilled Front Desk Agent to join our team at The Monarch Scottsdale.Key Responsibilities:Greet and welcome all guests approaching the Front DeskMaintain proper operation of the telephone switchboardHandle requests for information, mail, and messagesAnswer guest inquiries about hotel service...

  • Front Desk Representative

    1 month ago

    Scottsdale, Arizona, United States Pyramid Global Hospitality Full time

    About UsPyramid Global Hospitality is a leading hospitality company that operates a portfolio of award-winning, premium-brand hotels in vibrant cities across the country. We're dedicated to creating an environment that fosters personal growth and allows our team members to be their best selves.Job SummaryWe're seeking a Front Desk Agent to join our team at...

  • Front Desk Representative

    4 weeks ago

    Scottsdale, Arizona, United States HYATT Hotels Full time

    Job SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Andaz Scottsdale Resort & Bungalows. As a Front Desk Agent, you will be responsible for providing exceptional guest service, processing forms of payment, and responding to guest inquiries.About the RoleThe Front Desk Agent will be the first point of contact...

  • Front Desk Representative

    3 weeks ago

    Scottsdale, Arizona, United States Crescent Services Full time

    Job SummaryCrescent Services is seeking a skilled and friendly Front Desk Agent to join our team. As a Front Desk Agent, you will be responsible for providing exceptional guest service and ensuring a smooth and efficient check-in and check-out process.Key ResponsibilitiesGreet and register guests, ensuring a warm and welcoming experienceProcess guest...

  • Front Desk Representative

    3 weeks ago

    Scottsdale, Arizona, United States Remington Full time

    Job Title: Front Desk AgentAt Remington, we are seeking a highly motivated and organized Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests, providing exceptional customer service and ensuring a seamless check-in and check-out experience.Key Responsibilities:Provide warm and welcoming service to...

  • Front Desk Representative

    1 month ago

    Scottsdale, Arizona, United States HYATT Hotels Full time

    Role OverviewAs a Front Desk Agent at HYATT Hotels, you will be responsible for the guest registration process and communication of hotel services and promotions. This role provides an opportunity for casual conversation and has a direct impact on creating a positive guest experience.Key ResponsibilitiesRegister guests and process check-in and check-out...

  • Front Desk Representative

    2 weeks ago

    Scottsdale, Arizona, United States Troon Golf Full time

    Front Desk RepresentativeSereno Canyon is seeking a highly skilled Front Desk Representative to join our team. As a Front Desk Representative, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable experience.Key Responsibilities:Accurately post all charges to guest's bills.Check guests in and out of the...

  • Resort Front Desk Representative

    3 weeks ago

    Scottsdale, Arizona, United States Accor North America Full time

    Key ResponsibilitiesAs a Front Desk Agent at the Fairmont Scottsdale Princess, you will be the first point of contact for our guests, providing a warm and welcoming experience.Key Tasks:Personalize guest interactions and respond to their needs in a timely and professional manner.Manage front desk operations, including check-in, check-out, and room...

  • Front Desk Representative

    3 weeks ago

    Scottsdale, Arizona, United States Style Netbox Full time

    Job Title: Front Desk RepresentativeStyle Netbox is seeking a highly organized and professional Front Desk Representative to join our team in Scottsdale, AZ. As the first point of contact for clients and visitors, you will play a key role in creating a welcoming atmosphere and ensuring smooth daily operations at the front desk.Key Responsibilities:Greet and...

  • Resort Front Desk Supervisor

    1 month ago

    Scottsdale, Arizona, United States Fort McDowell Yavapai Nation Full time

    Job Title: Resort Front Desk SupervisorWe are seeking a highly skilled and experienced Resort Front Desk Supervisor to join our team at Fort McDowell Yavapai Nation. As a key member of our front desk team, you will be responsible for ensuring that our guests receive exceptional service and that our front desk operations run smoothly.Key...

  • Front Desk Representative

    2 weeks ago

    Scottsdale, Arizona, United States Hilton Grand Vacations Full time

    Front Desk Clerk Job DescriptionHilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering dedication to innovation, quality, and continued growth. As a Front Desk Clerk, you will be the face of our brand, responsible for ensuring every interaction with a guest or owner is a positive and memorable experience. Key...

Hotel Front Desk Representative

2 months ago

Scottsdale, Arizona, United States Hotel Resource Full time
Hotel Front Desk Agent Job Description

We are seeking a highly skilled and friendly Hotel Front Desk Agent to join our team at Hotel Valley Ho. As a key facilitator of the hotel guest's arrival and departure experiences, you will provide a consistent, accurate, and sincere level of guest service to all guests at the hotel.

Key Responsibilities:

  • Welcome and register residence, owners, and hotel guests, with an emphasis on fulfilling requests; following special handling instructions, and adhering to established credit policies and procedures.
  • Quote and be familiar with room and rate availability for current and future dates.
  • Successfully complete a room reservation for any given time period knowing what types of accommodations, and rates are available.
  • Actively participate in the hotel's up-sell program during guest arrival/departure as directed by hotel management.
  • Recite all information regarding the Hotel Valley Ho facilities, hours of operation, key personnel, special events and activities, and functions in the hotel.
  • Assist Residence owners regarding their use options.
  • Handle several telephone calls at any given time.
  • Offer adequate directions to the hotel from any location.
  • Select and block Residential rental units and hotel rooms for arriving guests.
  • Assist Residence owners and hotel guests with Concierge-type requests; knowledge of the local area as well as Arizona areas and attractions.
  • Handle owner, and guest problems or complaints in conjunction with Management, keeping them well informed as to the problems and actions taken.
  • Utilize the computer system in running daily reports and posting charges and credits.
  • Communicate to all support departments any necessary information or requests.
  • Complete key packets and modify registration cards.
  • Check guests and owners in and out of the Residences and Hotel in accordance with specific procedures.
  • Make change, cash checks, and exchange foreign currency.
  • Maintain a balanced bank assigned to you and to reconcile all transactions at the close of the shift and to cash out.
  • Speak clearly and communicate via radio to other staff members.
  • Understand the tasks performed by a PBX Operator, Reservationists, Concierge, Room Attendant, Houseperson, Valet, and Bellperson.
  • Handle Hotel emergency procedures and situations with maturity and professionalism.
  • Perform other tasks and projects as delegated by the Director of Guest Operations, Front Office Manager, Night Manager, or Revenue and Reservations Manager.

Requirements:

  • Able to display, at all times, a friendly, courteous, and professional manner in all dealings with Residences owners, Hotel guests, and other employees.
  • Able to welcome and register residence, owners, and hotel guests, with an emphasis on fulfilling requests; following special handling instructions, and adhering to established credit policies and procedures.
  • Able to quote and be familiar with room and rate availability for current and future dates.
  • Able to successfully complete a room reservation for any given time period knowing what types of accommodations, and rates are available.

Benefits:

  • Full Time employees have access to Medical and Dental insurance to fit your needs.
  • Benchmark University (You can grow both personally and professionally through on-line webinars and self-study courses).
  • 401K match (Let us help you build your financial future).
  • Companywide Hotel Room Discounts (Who doesn't love to get away).
  • Paid Time Off.
  • Employee Assistance Program (We are here to support you).
  • Employee family events (bring the kids).
  • Partnerships and discounts with major retailers such as AT&T, Verizon and Dish to name a few.
  • Many more, please inquire for more details.

About Us:

Benchmark Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.