Patient Care Coordinator

8 hours ago


Denver, Colorado, United States OnPoint Medical Group Full time
Job Summary

We are seeking a highly skilled and detail-oriented Patient Care Coordinator to join our team at OnPoint Medical Group. As a Patient Care Coordinator, you will play a vital role in ensuring the smooth operation of our medical clinics, providing exceptional patient care and service to our patients and their families.

Key Responsibilities
  • Greeting and Registering Patients
    • Welcoming patients in a friendly and professional manner
    • Registering new patients and verifying patient information for existing patients
  • Pre-Visit Planning
    • Contacting patients for updated insurance information
    • Completing insurance verification and updating patient records
  • Administrative Duties
    • Collecting co-pays and payments as needed
    • Answering inbound calls to schedule patients and acting as a liaison to clinical staff for patient questions
    • Completing administrative tasks to ensure patient visits are smooth and billing is processed in a timely manner
  • Communication and Customer Service
    • Providing excellent customer service to patients and their families
    • Actively listening and responding to patient concerns and questions
Requirements
  • Education and Experience
    • High School Diploma or High School Equivalency
    • Strong computer skills required
  • Preferred Qualifications
    • Some college - medical, business, and accounting focus
    • Customer Service Experience
    • Current CPR card
    • 1-2 years of experience in a business office or clinical environment
    • Bilingual
    • EMR experience preferred - Athenahealth practice management system
Working Conditions

This position requires the ability to stand for long periods, use hands to finger, handle, or feel, and talk or hear. Occasional walking, sitting, stooping, kneeling, crouching, or crawling may be required. The employee must be able to lift and/or move up to 10 pounds and occasionally lift and/or move more than 25 pounds. Specific vision abilities required by this job include close vision, distance vision, and the ability to adjust focus.

Benefits
  • Health insurance plan options for you and your dependents
  • Dental, and Vision, for you and your qualified dependents
  • Company Paid life insurance
  • Voluntary options for short-term disability, and long-term disability coverage
  • AFLAC Plans
  • Eligible for 401(k) after 6 months of employment with a 4% match that vests immediately
  • PTO accrued


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