Application Support Specialist
7 days ago
We are seeking a highly skilled Application Support Consultant to join our team at Lamwork. As a key member of our support team, you will be responsible for resolving software issues, ensuring smooth operation, and collaborating with engineering resources to resolve complex issues.
Key Responsibilities- Respond to customer inquiries and requests through various communication channels.
- Identify and prioritize bugs or issues, using judgment to determine urgency and importance.
- Follow best practices in case handling, customer follow-up, and documenting interactions and work performed.
- Proactively review and identify issues, and engage with customers to resolve problems.
- Schedule and lead status calls and product release webinars, communicating changes or updates to the platform.
- Investigate software functionality problems raised by customers and internal teams, and collaborate with development teams to resolve product technical issues.
- Work with customer support teams and content operation teams to find solutions for customer issues.
- Provide immediate technical assistance to global service operation teams for major service outages, aiming to rectify and recover the service.
- Excellent customer communication and problem-solving skills.
- Ability to understand and adhere to Service Level Agreements to ensure the company meets its goals for resolving customer issues.
- Coordination and communication skills to ensure the highest level of customer service is delivered.
- Technical troubleshooting and documentation management skills.
- Project support and attention to detail skills.
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IT Support Specialist
2 weeks ago
Verona, Wisconsin, United States Titan Innovations Full timeAbout the Role:We are seeking a highly skilled IT Support Specialist to join our team at Titan Innovations. As a specialist in computer science, you will play a critical role in providing direct support to our employees, ensuring seamless IT operations and exceptional customer experience.Key Responsibilities:Provide technical support to employees, resolving...
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Educator Support Specialist
3 weeks ago
Verona, Wisconsin, United States Guidepost Montessori Full timeOpportunity for Educator SupportWe are in search of passionate individuals dedicated to nurturing young minds to become part of our team in promoting Montessori principles. If you possess enthusiasm and adaptability, this position could be an excellent fit for you. We have openings for Educator Support Specialists, Teaching Aides, and Child Care...
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IT Support Specialist
1 day ago
Verona, Wisconsin, United States Titan Innovations Full timeAbout the RoleWe are seeking a skilled IT Support Engineer to join our team at Titan Innovations. As a specialist in computer science, you will play a critical role in providing direct support to our operations department.Key ResponsibilitiesProvide technical support to employees in the operations departmentWork closely with the on-site IT manager and remote...
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Food Service Support Specialist
3 weeks ago
Verona, Wisconsin, United States Dane County, WI Full timeSalary: $29.06 Hourly Location: Verona, WI Job Type: Limited Term Employee Department: Administration FLSA: Non-Exempt Bargaining Unit: 705 Position OverviewThe Department of Administration, specifically the Division of Consolidated Food Services, is seeking two (2) Limited Term Employee vacancies for the role of Food Service Support Specialist/Driver....
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Desktop Support Specialist
5 days ago
Verona, Wisconsin, United States Softworld, a Kelly Company Full timeJob Title: Desktop SupportJob Summary: We are seeking a skilled Desktop Support professional to join our team at Softworld, a Kelly Company. As a Desktop Support specialist, you will be responsible for providing technical support and assistance to our employees, ensuring that their desktop systems are running smoothly and efficiently.Key...
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Mortgage Lending Support Specialist
4 weeks ago
Verona, Wisconsin, United States Stampfli Mortgage LLC Full timeJob OverviewWe are seeking a proficient Mortgage Lending Support Specialist to provide assistance to our esteemed Senior Mortgage Advisors. This role demands a blend of sales acumen and exceptional customer service capabilities, along with the capacity to handle multiple loan files efficiently. Strong communication skills are vital for fostering...
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Sales and Customer Support Specialist
3 weeks ago
Verona, Wisconsin, United States Minitüb GmbH Full timeAbout the RoleWe are seeking a highly motivated and articulate individual to join our Sales and Marketing team as a Customer Service Specialist. The successful candidate will be responsible for developing meaningful relationships with customers, understanding their needs and requirements, and ensuring a smooth sales process.Key ResponsibilitiesDevelop and...
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Mortgage Loan Officer Support Specialist
4 weeks ago
Verona, Wisconsin, United States Stampfli Mortgage Full timeStampfli Mortgage is seeking a dedicated Mortgage Loan Officer Support Specialist to become an integral part of our high-performing team, assisting our Senior Mortgage Advisors. This role demands a distinctive combination of sales acumen and customer service expertise, along with the capability to manage multiple loan files efficiently. Strong communication...
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Mortgage Loan Officer Support Specialist
4 weeks ago
Verona, Wisconsin, United States Stampfli Mortgage LLC Full timeJob OverviewWe are seeking a dedicated mortgage loan officer support specialist to enhance our high-performing team and assist our Senior Mortgage Advisors. This role demands a distinctive blend of sales acumen and customer service expertise, along with the capability to manage various loan files effectively. Strong communication skills are vital for...
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Travel Nurse RN Hospice Specialist
3 weeks ago
Verona, Wisconsin, United States Healthcare Support Full timeHealthcare Support is seeking a skilled travel nurse to provide high-quality care to patients in need of hospice services.Job DetailsSpecialty: Hospice CareDiscipline: Registered Nurse (RN)Employment Type: Travel NursingPerks: Opportunity to work with a reputable healthcare organization and gain valuable experience in hospice careAs a travel nurse with...
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Technical Support Analyst
4 weeks ago
Verona, Wisconsin, United States Creative Financial Staffing Full timeHELP DESK SPECIALIST PERMANENT | NO SPONSORSHIP AVAILABLEAbout Creative Financial Staffing:Creative Financial Staffing is looking for a dedicated and skilled Help Desk Specialist to enhance our customer support team. Here are several compelling reasons to consider this opportunity:Dynamic and rapidly expanding technology organization.Company is experiencing...
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Technical Support Analyst
4 weeks ago
Verona, Wisconsin, United States Creative Financial Staffing Full timeHELP DESK SPECIALIST PERMANENT | NO SPONSORSHIP AVAILABLEAbout Creative Financial Staffing:Creative Financial Staffing is looking for a dedicated and skilled Help Desk Specialist to enhance our Help Desk customer support team. Here are some compelling reasons to consider this opportunity:Dynamic and rapidly expanding technology organization.Company is...
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Technical Support Analyst
4 weeks ago
Verona, Wisconsin, United States Creative Financial Staffing Full timeHELP DESK SPECIALIST PERMANENT | NO SPONSORSHIP AVAILABLEAbout Creative Financial Staffing:Creative Financial Staffing is on the lookout for a dedicated and skilled Help Desk Specialist to enhance our customer support team. Here are several compelling reasons to consider this opportunity:Join a pioneering and rapidly expanding technology...
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Quality Assurance Specialist
17 hours ago
Verona, Wisconsin, United States Arrowhead Pharmaceuticals Full timeJob Title: Quality Assurance SpecialistArrowhead Pharmaceuticals, Inc. is seeking a highly skilled Quality Assurance Specialist to provide quality assurance support to programs utilizing contract development, manufacturing, and testing organizations.Key Responsibilities:Review and approve vendor-generated documentation, including master and executed batch...
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Library Support Specialist
2 weeks ago
Verona, Wisconsin, United States City of Verona Wisconsin Full timeJob SummaryThe City of Verona Wisconsin is seeking a detail-oriented and customer-focused individual to join our team as a Library Assistant. This role involves providing exceptional service to library patrons, processing library materials, and supporting educational initiatives.Key ResponsibilitiesAssist library patrons with inquiries and tasksProcess...
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Clinical Support Specialist
4 days ago
Verona, Wisconsin, United States CI Pediatric Therapy Centers Full timeJob SummaryWe are seeking a highly organized and detail-oriented Clinical Support Staff to join our team at CI Pediatric Therapy Centers. As a key member of our front desk team, you will be responsible for providing exceptional customer service, managing clinic operations, and supporting our interdisciplinary therapy team.Key ResponsibilitiesFront Desk...
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Culinary Specialist
4 weeks ago
Verona, Wisconsin, United States Four Winds Manor, Inc. Full timeJob OverviewAre you enthusiastic about preparing delightful and healthy meals in a vibrant setting? Four Winds Manor, Inc. is looking for a Full Time Culinary Specialist to become a vital member of our dedicated team. In this role, you will have the chance to demonstrate your cooking talents and enhance the quality of life for our residents.If you excel in a...
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Accounts Receivable Specialist
4 days ago
Verona, Wisconsin, United States Creative Financial Staffing Full timeAccounts Receivable SpecialistAre you a detail-oriented and organized individual with a passion for finance? We're seeking an experienced Accounts Receivable Specialist to join our team at Creative Financial Staffing.About the Role:As an Accounts Receivable Specialist, you will be responsible for managing a variety of financial tasks, including invoicing,...
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Construction Technology Specialist
1 hour ago
Verona, Wisconsin, United States Walbec Group Full timeAbout the RoleWe are seeking a highly skilled Construction Technology Specialist to join our team at the Walbec Group. As a key member of our team, you will be responsible for supporting our investment in machine control work and working closely with all parts of the company to achieve our goals.Key ResponsibilitiesLocalizing sites for control and base...
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Library Support Specialist
2 weeks ago
Verona, Wisconsin, United States City of Verona Wisconsin Full timeAbout the RoleThe City of Verona Wisconsin is seeking a highly motivated and detail-oriented individual to join our team as a Library Assistant. As a key member of our library staff, you will play a vital role in providing exceptional customer service to our patrons.Key ResponsibilitiesAssist library patrons with various tasks, including checking out...